He has worked in the internet service provider industry for over 6 years and has a wealth of knowledge and experience. So, if you want to enjoy these offers or services in your state, you can apply for an assurance wireless free phone that is mandatory for getting it. If you are experiencing issues with your messaging from your service provider, we first recommend checking your text and/or data balance(s). Here, you will assure the customer agent that only your SIM card was lost, stolen, or damaged. 3G service will run slower and may have difficulty accessing the internet in some poor signal strength areas. | Assist Wireless, qualifying government-approved program or have income at or below 135% of federal poverty guidelines, a list of Lifeline qualifying programs and income thresholds. Find the nearest store at assistwireless.com/byod. While the service is subsidized by the government, the cell phones are provided by Assist Wireless. So, follow our above guide to get a replacement phone from assurance wireless. You will see your IMEI number there. We've got answers We value our customers and we are happy to answer your questions. $89.99. Top In general, from the original equipment manufacturer, your Assurance Wireless phone comes with a one-year warranty, So they will arrange for a replacement mobile phone. Asurion is trusted by 300 million customers worldwide. Here, I will provide you with some replacement models through the list below. In the activation process, they will ask you to give the PIN code of your assurance wireless account. Some of the most common Lifeline FAQs are about the ways a person can get free service for themselves and their loved ones. They will give you better instructions and help you find your lost or stolen phone. You should be aware that the cost of an Assist Wireless phone is determined by the model you select. Assurance Wireless Lost Phone: How do I track it? Assurance wireless is one of the greatest lifeline providers serving 40 states in the U.S. Assurance Wireless offers a new phone free of charge and behaves gently with you to provide your phone replacement. | Assist Wireless, Assist Wireless Refunds, Returns, or Lost Equipment Policy Refunds, https://www.assistwireless.com/terms-and-conditions/, https://www.assistwireless.com/affordable-connectivity-program. So, dont worry if your phone doesnt work well within the first year. Sprint customers who have minutes available can try the following troubleshooting steps: If you do not have internet access and the issue is also preventing you from connecting to 611, you can contact customer service to help you troubleshoot. Then you activate a hands-free device to connect to the assurance wireless network. You can refill your data add 100 MB for $4, 500 MB for $12, or 1 GB for $15. Here, they may ask you whether you will agree to customize your phone or not. Otherwise, in most cases, you'll get your replacement device in 1-2 business days. If you have any questions about Assist Wireless free government cell phones and/or Lifeline service, just fill out the form below. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.assistwireless.com/affordable-connectivity-program or call us at (855) 392-7747. In Missouri, you can get a Lifeline plan with free unlimited data, talk, and text. If you still need help finding it, call Assist Wireless at 1-855-EZASSIST (1-855-420-2449 or 1-855-392-7747). Assist Wireless will help you get a replacement phone. Here is where you can find a local dealer: https://www.assistwireless.com/locations/. A decision about the participants monthly entitlement amount, Claim number OROther consumer identification number. 100% FREE UNLIMITED DATA Limited time only Terms Of Service. TheISPfamily.com is your new place to read ISP information,internet guide, Cheap Data plans, TV channel lists,TV Guides, ISP reviews, Internet gadgets, and other useful reads. A new assurance phone comes with a one-year warranty. In the event of a malfunction, Lifeline customers of Assist Wireless may be eligible for a free replacement device provided by the company. here is how you can apply for the Assist Wireless Replacement Phone: Assist Wireless offers Lifeline service to people who are in a government-approved program or whose household income is at or below 135% of the federal poverty line. Then, you will insist they deactivate the device for you. However, Assist Wireless usually offers lifeline customers at least one free phone option. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. Lets find out what the reasons are. Assurance Wireless Phone: Does it Replace the phone? For Lifeline eligibility criteria and applicable terms and conditions, visit https://www.assistwireless.com/terms-and-conditions/. In this case, you will take a laptop or tablet to log in to your Google account and then enter Find my Android Device in the Google search bar. Service plan details are available at https://www.assistwireless.com/lifeline-plans/. Replacement devices (including Apple devices) typically have a one-year warranty from the replacement date. It would be best if you spontaneously described what occurs to you by contacting the assurance wireless customer care center. What is the process to get a Replacement Assurance Wireless phone? You can also refill your texts add 1000 texts for $5, 2000 texts for $8, or 4000 texts for $12. Generally, you will have to pay $20 as a replacement fee for a new device. For more help, contact the assurance wireless customer support at 1-888-321-5880. How to replace a lost, stolen or broken phone, tablet or other device. 500MB for just $12. Assist Wireless is not responsible for, nor will we refund any lost, stolen, misused, or damaged phones, accessories or Assist Wireless Top Up purchases. Currently, they offer Lifeline-eligible residents of Oklahoma, Arkansas, Missouri, and Maryland unlimited talk, text, and data completely free of charge. Protect all your eligible home products with one simple plan. Phone call: Call the Assurance Wireless customer service line at 1-888-321-5880. Lifeline is free or subsidized phone service provided by certain telecom companies, like Assist Wireless, to assist low income and other disadvantaged consumers. You can get a free phone and Lifeline service at any time by filling out an application online. Touch device users, explore by touch or with swipe gestures. Why do I need to get an Assist Wireless replacement phone? The replacement policy comes first when you want to replace your assurance phone. You can get 1 GB of data for no more than $15. Only one phone with Lifeline service is allowed per household. If you doubt that you got your phone stolen, the first thing is to gather your thoughts and re-examine the area for your missing phone. They will temporarily suspend your service to make sure no one can use your remaining balance. You will need the following documents and information to apply for the Assist Wireless Lifeline program: Click the ENROLL NOW button on the right side of the menu bar at https://www.assistwireless.com/. You can apply for an Assist Wireless free phone and Lifeline service online at assistwireless.com/enroll-now. In order to receive your free phone, you must beeligiblefor and enrolled in lifeline services with Assist Wireless. In this situation, you will examine the available updates on your phone. If your Assist Wireless phone doesnt work, contact customer service and explain the situation. In order to continue receiving your Lifeline service from Assist Wireless, you must certify that you stillqualify based on participation in certain public assistance programssuch as Medicaid, FoodStamps/SNAP, and Supplemental Security Income (SSI). At first, you will call your number from another phone and hear if there is ringing or not. True Wireless - There seems to be three tiers of Obama phone providers: Safelink and Assurance sit alone in the first tier with millions of customers. Then the assurance will provide your phone with a receipt. Add to Cart. Enroll online now with Lifeline and ACP for FREE Unlimited service. Dont panic. Manage Settings If you want to replace your assurance SIM, you can follow the sameassurancewireless lost phonereplacement process. Terms & Conditions may apply. Select the three dots on the top right of your screen and select save. Yes. You won't have to go a day without your phone. Good news is there are many ways people can qualify and apply. And will request them to port-in number. So, you do not have to payan assurance wireless phone replacement feeif the phone is broken, damaged, or gets any fault within one year. Assurance wireless network participates in that program with android only phones under this scheme. Visit one of our locations to add protection to your device with Guard Assure. As such, the list of devices you may bring to Assist Wireless is huge. Call us toget Lifeline help and suspend your account: 1-855-420-2449 or contact Assist Wireless Customer Service at 1-855-EZASSIST (1-855-392-7747). Can you use Assist Wireless to travel across the country? Alec Baldwin Bio, Age, Height, Wife, Net Worth, Family, Food Stamps for Seniors on Social Security Guide, Free Government Phone Stands Near Me 2023. People who dont have a permanent place to live must give a temporary address that isnt a P.O. If you misplace your old Assist Wireless phone, if your phone is lost, damaged, or stolen. Read our helpful Support articles to self-service and check on the status of your service request. Assurance wireless New Phone: How do I get? Assist Wireless provides Lifeline-eligible customers with a free mobile phone per household. If you want to replace your assurance SIM, you can follow the same assurance wireless lost phone replacement process. Current Customers You may be eligible for 100% FREE Unlimited* Data, Talk, and Text! Assurance wireless is one of the service providers in the lifeline aid program. But, you can get a replacement model that works well like your previous phone. Above these models, it is not sure what exact model you will get as replacement devices. For better results, you should prepare a report as fully as possible. When your phone gets lost, stolen, damaged, or misplaced, you will first contact customer care and address your problem. We offer same-day replacement with our AT&T Protect Advantage plan. Notes: The options below apply if your device has any kind of physical damage, such as a cracked screen or water damage. 2 Some devices qualify for cracked screen repair (available in select areas for certain devices). If your Assist Wireless Lifeline device is lost of stolen, here are some steps you can take to obtain a replacement: Yes. Can I get more minutes if I run out of time? Therefore, you will get a new phone model if your phone is defective or fails to work within the first year. The company offers inexpensive Lifeline wireless phone service for low-income individuals and households and for those who qualify for government assistance or veterans programs. After finishing this process, ensure your information is correct & valid. If you have a GSM phone, it must work with T-Mobile, if you have a CDMA phone, it must work with Sprint. Check your signal to see if the issue might be related to your current service. If the device is defective, it may be covered by the phones warranty. Visit your local store to upgrade in FREE Unlimited service! The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband internet access service and a one-time discount certain connected devices. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. Welcome to Theispfamily.com, the best place to come for helpful information and resources about internet service providers (ISPs). Send a letter or visit a local dealer to apply: Send the completed Lifeline application and all supporting documents to the Assist Wireless headquarters or a local representative. You can either visit a store or call customer service at (1-855) 392-7747 to find out if there are any deals available. If your phone is lost, stolen, or damaged they instruct you to call their customer support at 1-888-321-5880 and report the situation. FiOS TV Guide, What is OAN on Dish Channel Number? Start, resume, manage, or track your Verizon claim. And in some cases, it may take about a week to get a replacement phone. Apply for your free phone and Lifeline phone service online at any time. Assist Wireless BYOD site also helps you to find your phones IMEI number in case you have trouble locating it. Box 5040 Charleston, IL 61920-9907 Phone 1-888-321-5880 A Worry-Free Way To Stay Connected. But its possible that youll lose your phone or want to get a better one. Assist Wireless is the leading Lifeline provider in Oklahoma. How long will it take for me to receive a free phone if I sign up for Assist Wireless? Plus, find out how to replace a cracked screen or locate a lost or stolen device. If you are receiving an error message, please report it to customer service for further assistance. If you have text available but still are unable to send and/or receive texts, we recommend trying the following steps: If you are experiencing an issue related to registering for an online account, please check to make sure you are entering all information as it is requested at registration. So, it would help if you get the assurance to replace the SIM that is urgent for you. Learn how to fix common issues or contact us. Oklahoma Non-Tribal offers a Lifeline plan with free unlimited data, talk, and text. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). You are also welcome to use your own device as a replacement. Assurance Wireless is rather vague about their replacement procedure. https://www.assistwireless.com/lifeline-plans/. Dont Worry! You can check your phones compatibility and learn more about the program at assistwireless.com/byod. For instance, phone model, features, lost phone description and exact time & date when you stole or lost your assurance phone. Important information for customers impacted by COVID-19. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Service at (855) 392-7747. . You may also visit an Assist Wireless Retaillocation(OK only) or any Assist Wireless Tent to enroll. Yes, Assist Wireless offers free government-funded mobile devices to Lifeline-eligible customers. If your phone is lost or stolen, you have to pay $25 to get a new one. Your replacement options are based on how long it's been since you purchased the device and if you have device protection. Find and select name and Type in Wholesale, select. Here, the solution is to replace your phone because the most specific & common motive to replace it is if youlost assurance wireless phone. Oh, well, Assist shows these top-up plans on its website so we will show them, too. ACP is a federal government program operated by the FCC. If you have data available but still are unable to gain internet access, we recommend trying the following steps: If you are experiencing issues making calls from your device, you should first check your minute balance by logging into your online account or dialing 611 from your Lifeline device. If the above information does not work for you, please contact Assist Wireless for additional help. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. Here, you will assure the customer agent that only your SIM card was lost, stolen, or damaged. When you get your replacement phone, the essential step is activating it. Fidium Fiber Vs Comcast: Pros & Cons Which Provider Best For You? In the same category, when stolen your assurance phone, you can apply for replacing your phone without any hesitation. They will give you directions on what you will do. So, here, I will provide you with some crucial tricks to find your assurance wireless lost phone. The assurance wireless phone has a one-year warranty policy from various phone producers. You can alternatively cancel your service by calling Assist Wireless Customer Service at 1-855-EZASSIST or our automated system at 1-855-420-2449. Assurance Wireless Phone: Warranty Principle, Does Verizon Work in Puerto Rico? Please note that data is required for sending picture (MMS) messages. AUP and applicable terms and conditions are available at https://www.assistwireless.com/terms-and-conditions/. After showing the results, you will follow the instructions. The wireless service for the low-income group is actually a lifesaver service. Lifeline devices that are available at retail locations can be purchased to use as a replacement device. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. If you are out of minutes it will prompt you to refill. Here, the phones original owner will only get the warranty benefits and be sure it has no chance to transfer. As such, Assist Wireless is compatible with T-Mobile, Sprint, and other MVNOs that use either T-Mobile or Sprints network (or both). If they will be able to obtain an unlock code from the manufacturer, they will provide it to you along with the step-by-step instructions to unlock your device. If you are experiencing issues with your data or difficulty accessing the internet, we first recommend checking your data balance. Home Oklahoma Lifeline FAQs & Assistance | Assist Wireless. Your Easy Wireless phone comes with a 48-hour warranty from the Company. DATA SPEEDS NOT GUARANTEED. This can be found at the top of your device screen, and should display Signal bars with the 3G or 4G designation. Learn how to temporarily suspend your Verizon wireless service, when your phone is lost or stolen, during military service, or for other reasons. You'll be asked to confirm that you really do want to change phone providers. Answer, "yes.". Select the issue you're experiencing to see your options: This list includes the most common situations that may occur with a device. It doesn't include physical damage caused by outside forces (e.g., water damage, cracked screen, etc.). THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICEprovided by Assist Wireless, LLC. When it comes to refill options, there are three categories. In this circumstance, you can skip the set-up screen and call 611. That means you will need to call the assurance service center at 1-888-321-5880. Online chat: Visit the . Can Assist Wireless provide me with a free upgrade to a better phone? After all, you should contact the assurance wireless customer service center when facing any issue with your phone. There are several options for replacing your phone or other device. Charles is an ISP Expert at The ISP Family. Assurance Wireless Replacement SIM: How can I get it? Finally, the customer care team will suspend your phone service impermanently or deactivate your device permanently. PHONE OFFERwith qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Below you'll find information about each device protection option and how to get the most . Lifeline Assistance is only available on one phone line per household. Though you will get a free phone from assurance wireless, you may have to replace it for many reasons. you have the option of upgrading your phone every two years. Besides, you will submit your lost phone model, the date you bought and other information so that you can replace your phone as soon as possible. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Pension Grant Letter,should contain the following basic information: FPHA award letter,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. If you have any issue with traveling to that place where your phone exists, then you can request & instruct them to send the phone to you. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. If you lose, break, or steal your phone, please let Assist Wireless know as soon as possible . However, you can contact the company to request an unlock code. Continue with Recommended Cookies. Call 611 from an AT&T Wireless phone. Wireless handsets purchased directly from or received from Assist Wireless may be returned for a full refund, issued only via check, within 7 days of receipt. Find A Location. If you add a Guard Assure device protection plan, you are more likely to receive a replacement phone. Lets know the online process. Some wireless companies decided to offer free plans to make government discounts even better. Only eligible consumers may enroll. If you are applying based on income eligibility, you will need to provide a copy of last years state or federal income tax return or 3 consecutive months within the past 12 months of your pay stubs, Social Security benefits statement, Veterans Administration benefits statement, Retirement/Pension benefits statement, divorce decree or child support document, or Unemployment/Workers Compensation benefits statement.
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