proceeded to order the replacement parts for customer. The Max & Lily Twin Over Twin Low Bunk Bed with Staircase is the perfect combination of fun and functional that both kids and parents love. Center Point on Hamilton The loft-style design makes full use of your space and makes your room look less crowded. Contract Grade Beds, Bunks, Lofts, and Case Goods for Commercial Interiors. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Storage is in style. $102 per month for 12 months - Total $1,220 with a Perigold credit card. Optional safety rails make it a perfect choice for the transition from a crib. 2+ adults make assembly easier. Finish Bed End Full Low Bunk Bed with Slide Platform Dimensions Length: 98.50" Width: 72.00" Height: 70.75" Standard account terms apply to purchases that do not qualify. Featuring 14-inch tall guardrails, this bed fits standard twin-sized mattresses up to 8 inches thick with no bunkie board or box spring needed. Angled ladder with rounded edges offers comfortable, easy climbing. Need help managing your shipping & fulfilment? The space-saving design is perfect for smaller rooms. Main differentials: - The bed is 38 2/8" high from the floor to the sidebar of the bed, leaving a perfect space for children to play and organize the toys. The customer called us two times a week for an update on the replacements. Read and follow the safety instructions on the card attached to the front of your dresser. Non-toxic, low-VOC finishes create a clean and healthy space for sleep. Note that complaint text that is displayed might not represent all complaints filed with BBB. Anchor your little ones bedroom in a simple, thoughtful style with this loft bed. The Maxwood Commercial Furniture Seriesfeatures solid wood bed frames in a range of sizes, including Twin XL, ideal for student accommodations, hotel family suites, and more. From $599.99 $649.99. When customer called us several times, we were trying to make sure the order had been shipped with the correct address. This bed was ordered 4 months ago. We are a small growing company and the bed with the part was not in the same warehouse that the replacement department is in. - The upper guardrail around the entire bed leaves a safe space for restful sleep. I asked the company if the bed was defective how was this ethical to donate it to someone else? The line features a modern look, great colors, and quality construction. Customer was not happy Finish Bed End Entrance Twin Low Bunk Bed with Ladder Dimensions Length: 80.00" Width: 46.50" Height: 61.50" It smells like a moldy old cabin. We placed an order for a bunkbed the first week of September from Maxwood furniture (Max and Lily online) for our two girls ages 4 + 2. Low Loft Ackerly is a perfect bed for those who want to gain space and promote the children's room for fun and games. 20, 2013 . At that point we notified the customer it was shipping to the old address. The functional desk with two drawers can be assembled on either side of the bed and can be faced outward. I am so disappointed in this company. So, oh well. member of the Max Wood family of brands - the kid's furniture experts bringing a tradition of superior quality, safety, and fun! Full Low Bunk Bed with Slide Platform - Maxwood Furniture Home Full Low Bunk Bed with Slide Platform Full Low Bunk Bed with Slide Platform VOODOO NS RRP: $2,18900 Shipping calculated at checkout. Choose space-saving straight ladder or extra-safe angle ladder. . Advertised monthly payment amount excludes taxes, delivery, or other charges. Last payment may vary due to rounding. We asked him to provide pictures. Instructions and required hardware are included. with the replacement times and told us he was going to fix the problem himself. Within two months of use, six slats have cracked and my daughter's mattress is sagging through the slats. If your children's playroom doubles as their bedroom, then the slide bunk bed is the perfect solution! Accommodating two twin mattresses, the metal frame will last through years of rough play, whether hosting twins, friends, family, or siblings. Solid New Zealand pine wood construction and the high 400-pound weight capacity Set Harriet Bee bunk beds apart. However, I suppose that falls under buyers remorse. Includes: Twin Low Bed Ends & Slat Roll, Twin Bunk Rail Set, Full Bed Ends & Slat Roll and Angle Ladder. Est. The completed bed is extremely sturdy & ridged. Windsor 1 Low Loft with 3 and 6 Drawer Dresser; Newcastle Twin Full Bunk with Staircase; Sunderland Twin Twin with Staircase; Low Loft Bed; Low Loft Play; High Loft Bed; Mirror; Bookcase; Twin Vanity Panel; Full Vanity Panel; Bookcase; Underbed Drawers Fall 2023:October 14th18th, Space 222 & 226 Max and Lily (Maxwood) wants me to PAY for returning the defective items that are of no use to me and then PAY again a 20% fee for their unacceptable product!! The YorkHoMo 12" gel memory foam mattress uses a combination of advanced foams to deliver custom body-hugging support for every part of your body, it is designed for superior comfort. Angled ladder with rounded edges offers comfortable, easy climbing. The bed ships in one box and is heavy due to its solid wood construction. Next, the amount of paint applied is certainly not enough on many of the pieces. An excellent choice for just about any bedroom in the house, this versatile bed-in-a-box ships straight to your door in one conveniently compressed package, so getting your hands on a decent nights sleep doesnt even require you to leave the house. I purchased a full-sized set of bunkbeds from Maxwood Furniture (SKU: XXXXXX-XXX) on April 25, 2021 for $720.80. Houzz Pro: One simple solution for contractors and design pros. As well as a built-in ladder for easy access to and from the top bed. - I submitted a replacement part order request according to the companys instructions the morning of March 2, 2023. Includes upper/lower bunk slat rolls. This product is the perfect bed for those bedrooms that can use a little more space, it features some extra drawers underneath as well as open space so that your little one can enjoy playing with toys or having a fun sleepover. Constructed from Brazilian Pine, our furniture is meant to be stylish and durable. For a company to completely disregard their mistakes in shipping countless pieces that were defective is beyond me. Solid plywood slats with a metal support bar create a high. Minimum interest charge $1. I wrote reviews for both, however neither have been posted. Added bonus, stairs double as drawers for built in storage! Subject to credit approval. Customer Reviews are not used in the calculation of BBB Rating. I want my full hard earned money that I payed for this product as well as the prepaid shipping!! No minimum purchase requirements apply. I contacted Max & Lily 4/19/22 and it wasn't until multiple e-mails that they responded on 4/25/22 with a pre-paid shipping label but advised that they would be deducted 20% for re-stocking and $160 for shipping. A reversible ladder with rounded edges and grooved treads makes for comfortable, easy climbing. Instructions, upper/lower slat rolls, and required hardware are included. They did not respond until 2/17 that they would like it picked up. Delivery: May. High Point, NC. You can read real customer reviews for this or any other product and even ask questions and get answers from us or straight from the brand. The. Made of solid wood in a stone finish, this traditional-style twin over full unit includes one twin and one full bed with slatted headboards and footboards, and a ladder at the front. Last payment may vary due to rounding. The bed accommodates coordinating storage drawers or a trundle bed, sold separately. The smell was so bad we had to keep the door shut because it spread thru the entire house. Bring functional style to your kid's bedroom with this Twin Low Loft Bed with 2 Bookcases. Barnwood texture plus clean lines create an eye-catching style. Minimum interest charge $1. The *** ** label for the order had already been created for the order at the warehouse. Featuring clean, simple lines, the Fern Rock junior loft bed is the perfect centerpiece for any child's bedroom or guest room. Only 41.5 inches high, This best-selling Low Loft design is great for smaller rooms, opening up lots of floor space for storage and play. Mattress still missing despite showing as fulfilled on order status page. Easy to maintain and long-lasting low VOC finish. We offered to call *** ** and change the shipping address with them. Solid New Zealand pine wood construction and the high 400-pound weight capacity Set Max & Lily bunk beds apart. I had to tell him I was not ready for that pickup. Maxtrix Best vs Rest: Unparalleled Safety & Sustainability. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Your First Maxtrix Bed KIDS BEDS13 1000 NP Every Maxtrix configuration starts with a single bed. Access the chat bubble on Jordans.com to contact Customer Service or 0% APR from date of eligible purchase until paid in full. The colorful hand-sewn 100% cotton play curtain (included) easily attaches with Hook & Loop Fastener, and can just as easily be removed. The guardrail is screwed and can be partially or completely removed. Solid New Zealand pine wood construction and high 400-pound weight capacity set the loft beds apart. We agreed to donate the bed and they sent us a replacement and even upgraded us to a more expensive bed. Includes upper/lower bunk slat rolls, so there is no need for box springs. (Can be mounted on bed-end or front). I contacted Maxwood Furniture on three separate occasions to request two full-sized slat rolls (SKU: XXX-XXX), which are safer and the appropriate spacing for this bed. To avoid interest, you must pay the full promotional balance before the promotional period ends. If you have purchased a bed, chose a low profile mattress for the top bunk (ideally 5" (13cm) or max 10" (25cm)) to maximize safety rail height. The bed they purchased was a brand new item and we do not have the extra replacement parts. This bed meets or exceeds federal safety standards for childrens furniture. The new bed just arrived and it smells exactly the same!!!! Recommended for 8-foot and higher ceilings. Twin Low Bunk Bed with Slide and Ladder SMILE NP RRP: $1,62900 Shipping calculated at checkout. Finance terms apply to Jordan's Credit Card issued by TD Bank, N.A. Im a structural engineer and I have no concerns whatsoever with 2 grown adults on top and bottom. 3.5 ft of space between top and bottom allows teens + adults to sit up comfortably. It features upper and bottom guardrails and a ladder but does not include mattresses. Built to last, this bunk offers a classic look that will never go out of style and you'll enjoy it for years to come. Stylish and versatile, the built-in desk can be set up in different ways for ultimate flexibility. When it's time to move out of the nursery and into kid-sized furniture, this kid's furniture combines the style, quality, and affordability that families want. We screenshot and resent as well as spoke on the phone to various people the clear emails indicating what pieces we did not have and which ones we needed. We encouraged him to go ahead with the replacements out of safety. Collection Kent. Attachment shows conversations between us and the customer. Contact us for a quote to manage your 3PL needs. Sign up for SMS alerts & we'll text you an exclusive 15% code instantly! A little hard to get over the ladder. Purdy Hill Twin Solid Wood Loft Bed with Shelves by Harriet Bee, Fern Rock Twin Solid Wood Platforms Loft Bed by Viv + Rae, Braga Twin Platforms Loft Bed by Isabelle & Max, Wayfair Sleep Arviso 6" Medium Innerspring Mattress, Dorval Twin Solid Wood Loft Bed with Shelves by Harriet Bee, Fern Rock Twin Solid Wood Loft Bed by Viv + Rae, Kwinana Twin Solid Wood Loft Bed by Mack & Milo, Appleby Twin Solid Wood Low Loft Bunk Bed by Isabelle & Max, Ackerly Twin Solid Wood Platforms Loft Bed by Isabelle & Max, Gilmour Twin Solid Wood Loft Bed by Isabelle & Max, Koehn Twin Solid Wood Loft Bed by Harriet Bee, Wayfair Sleep 8" Medium Innerspring Mattress, Tressa Twin Solid Wood Platforms Loft Bed with Shelves by Harriet Bee, Ethridge Solid Wood Platforms Loft Bed by Isabelle & Max, Bolles Twin Over Full Solid Wood Standard Bunk Bed by Harriet Bee, Kayser Twin Solid Wood Low Loft Bed with Ladder, Kittitas Twin Solid Wood Loft Bed with Shelves by Harriet Bee, Mallika Solid Wood Loft Bed by Mack & Milo, Dyanni Twin Loft Bed with Shelves by Harriet Bee, YorkHoMo 12'' Medium Gel Memory Foam Mattress, Fairgrove Twin Over Twin Solid Wood Standard Bunk Bed by Harriet Bee, Daury Twin Over Twin Metal Standard Bunk Bed by Harriet Bee, Eirwen Twin Loft Bed, Desk Low Study Kids with Storage Pine Wood with Cabinet Ladder, Bookcase Shelf, Jeffreys Twin Solid Wood Loft Bed by Harriet Bee, Overall: 41.75'' H x 41.25'' W x 83.5'' L, Superior Quality: Solid New Zealand pine wood bed frame for added strength and durability. Complaint: ******** Date of stay: November 2013. ", I thoroughly researched bunk beds online and in stores before buying this. In the meantime, check your inbox after submission for more information on our commercial furniture offerings. Two bookcases create the ideal book storage and toy storage space. This Maxtrix Quadruple Bunk is two traditional Twin Bunk Beds connected by a staircase in the middle. SKU KZ2171330. Although there are 1000s of possible configurations, theres a number of top-selling products. - They agreed, yet a mattress still was sent and arrived on February 3, 2023. Choose Low, Medium or High height to suit your needs. Other finance plans may be available. This bed meets or exceeds federal safety standards for childrens furniture. Customer took the credit for $60 to the order which was done on 3/22. Our friendly Customer Service team is ready to assist anytime. The oldest lays on top with all the security that the guardrails offer, while the youngest in the under part also with total security for a good night's sleep. Mattresses are not included. New accounts: Standard Purchase APR 29.99%. Mix products within containers to secure low MOQs. At just over 48 inches tall, this low-profile bunk bed is great for smaller spaces and safe for younger children. 11 (to 23917) 3 Colors: Chestnut. I am not paying to ship this bed back nor do I have a vehicle or the strength to do it. BRIX NP +1310-002 Add a Full Length Safety Rail on one side for a daybed. Flush, color-matching hardware for a clean look. 2023 Jordan's Furniture. Max & Lily Low Bunk Bed, Twin-Over-Twin Wood Bed Frame For Kids With Slide, White Visit the Max & Lily Store 4,591 ratings Amazon's Choice in Beds by Max & Lily $48999 Delivery & Support Select to learn more Ships from Amazon.com Eligible for Return, Refund or Replacement within 30 days of receipt Customer Support This bed features tall 15" Guardrails and safely fits a standard twin mattress size. Curtains include 1 front and 1 side panel. He The warehouse processed the order with the old label.
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