Only persons who have been determined to be eligible by the USAC National Verifier should complete this Enrollment Form. What kind of phone does safelink send you 2021? If I have Xfinity TV and/or Xfinity Voice, but I don't have Xfinity Internet, am I eligible for Internet Essentials? The National Lifeline Accountability Database (NLAD) allows service providers to enroll Lifeline eligible consumers in the program and manage their Lifeline subscribers. It does this by reviewing proof documents, allowing qualified customers to select their Lifeline provider, and getting them to enjoy free wireless service as soon as possible. Have the necessary supporting documentation prepared for the application you are submitting. IMPORTANT Documents must be dated within 12 months of application date. Read more information on error messages relating to eligibility, identity, or address. Box 5040 So if it isn't uploading, or you're afraid it didn't go through, don't worry about it. How do I upload my proof documents by mobile phone? USAC will contact consumers to let them know what type of additional information they will need to submit. Listed below are various ways to submit your proof documents. If you titled your document, you can enter it into your computer's search bar. PO Box 9100 To provide USAC with more information about a consumers primary address, use one of the following methods: Several other documents are acceptable to resolve an AMS error. Lifeline Support Center PO Box 7081 London, KY 40742 Contact your phone or internet company You will have to show proof of income, like pay stubs or a tax return, when you apply for the EBB Program. An official, unexpired document that has their first name, last name, and last four digits of their Social Security Number (SSN4) on it to resolve an error message about their SSN4, An official, unexpired document that has their first name, last name, and date of birth on it to resolve an error message about their date of birth, and, Official, unexpired documents that prove their date of birth, Recent state, federal, or Tribal tax return, U.S. government, military, state, or Tribal issued ID, Statement of benefits from a qualifying program, Unemployment/workers compensation statement of benefits, Statement of benefits from a qualifying program document, Eligibility confirmation from state eligibility database with administrator. Consumers should never submit original copies of their documents. 2023 Universal Service Administrative Company. Step 1: Head to the AirTalk Wireless website at www.airtalkwireless.com . Have an FCC Registration Number (FRN) for the broadband provider and username and password in the. There are three variants; a typed, drawn or uploaded signature. Consumers can submit a program application online atAffordableConnectivity.gov, with aservice provider, or by completing theACP paper application. In advance of filing an application, eligible broadband providers should: USAC Election Process for All ACP Participating Providers. To help consumers resolve specific address errors, see below. The Infrastructure Act also directed the Commission to effectuate specified changes for the ACP, such as to program eligibility criteria and the program benefit amount, by the effective date, which the Bureau determined to be December 31, 2021. What if my proof documents are not approved? Need help with our website or service? Do not use the options below if the consumer is seeking the enhanced Tribal benefit: To resolve a duplicate address error, consumers must prove they are an independent economic household by submitting aHousehold Worksheet. Home | About | Contact | Copyright | Privacy | Cookie Policy | Terms & Conditions | Sitemap. If you did not receive the email please check you junk/spam folder and white list the email sender to ensure receipt of future communications. What proof of Social Security do you accept? The Affordable Connectivity Program (ACP) provides eligible households with a discount on broadband service and connected devices. Click here to submit your proof of low income now! If a provider wishes to participate in other states where they are not an ETC, they need to seek Bureau approval for the other states. 1 2 Quick Self-help Tools Plans & Service Activation & SIM Card Annual Recertification Device Help Bring Your Own Number Bring Your Own Phone Check Status My Q Link Account Apply for Service / Sign Up After you provide the required information and submit, CORES will generate a new FRN for you. For automatic approval, the provider should describe: (1) the jurisdiction in which it plans to participate, (2) the service areas in which the provider has the authority, if needed, to operate in each state, but has not been designated an eligible telecommunications carrier, and (3) a description, supported by documentation, of the established program with which the provider seeks to qualify for automatic admission to the ACP. If you need help obtaining copies, you can always visit your local library. %PDF-1.5 USAC manages the NV and provides customer service to consumers through the Lifeline Support Center. If you need to seek approval to participate for multiple providers, you must submit multiple applications. This solves one of the primary problems the Lifeline program has created for needy Americans. To prove your household income meets the federal poverty guidelines, you will need to upload one of the following documents in the National Verifier: The prior year's state, federal, or tribal tax return. An API, or application program interface, allows two software programs to interact with one another. The Infrastructure Act directed the Federal Communications Commission (Commission) to undertake a proceeding to adopt final rules for the ACP. Broadband providers requiring Bureau approval to participate in the ACP or use an alternative household eligibility verification process must submit an application through the online application portal. Provide a hand-drawn document that identifies the consumers primary residence by identifying the nearest crossroads (or mile markers), identifiable landmarks, and distance between the locations. To download and print out this pre-paid mailing label and send your proof documents by mail, follow these simple steps: Document Support National Lifeline Eligibility Verifier - Assurance Wireless Find out if you qualify for Assurance Wireless Apply Now Now Assurance Wireless is part of T-Mobile with T-Mobile Network Experience Coverage. On November 15, 2021, Congress created the Affordable Connectivity Program, a long-term, $14 billion program, which will replaced the EBB Program. How do I apply for emergency broadband benefits? Please call us at 1-888-898-4888 if you have questions. In order to qualify for the Lifeline Program, you may need to submit copies of proof of identity, proof of participation in a government program, or proof of income. Citizenship or Naturalization, The Last 4 digits of your social security number or full Tribal ID, Unemployment/Workers compensation benefits, If you are resolving this error using the online application, you will use the mapping tool in the application to help USAC find your address, If are resolving this error by mailing in information to USAC, you may show a map that clearly shows your physical address or location, including latitude and longitude coordinates (coordinates are required if you are on Tribal lands), Drivers license or other valid government, state, or Tribal ID, If you are resolving this error using the online application, the worksheet will appear in the application to complete, If you are resolving this error by mailing information to USAC, you must complete the paper form and mail it to the Lifeline Support Center, Shows life activity within the last 3 months, Current income statement, such as a paystub. Any of the following documents are acceptable: We accept several types of proof of ID. The DOB document must be one of the following: Permanent resident or permanent resident alien card. Broadband providers wishing to participate in the ACP should review the information on this page, and the associated program requirements and procedures set forth in the Releases section to determine how to participate in the ACP. Identifying information for the applying broadband provider including Legal Entity Name, FRN, Holding Company, DUNS Number, Address and jurisdictions it is seeking approval, Contact information including contact name, phone number and email, A narrative document submitted as an attachment describing how the provider meets the requirements to participate in the ACP, Authorizations to operate in requested jurisdictions, including any ETC designations, If necessary, a narrative document submitted as an attachment describing any alternative household eligibility process the provider is seeking approval meets the requirements for use in the ACP. The consumers name, or the name of the consumers benefit qualifying person (BQP); The name of the Lifeline-qualifying program, such as SNAP; The government or Tribal program administrator or the managed care organization (MCO) that issued the document; and. What if my proof documents are not approved? What proof of ID do you accept? With the full launch of California on December 18, 2020, all 56 states and territories have fully launched in the National Verifier. This includes how the provider offered broadband service to end-users prior to submitting the application in the jurisdictions they are seeking approval and the specific requirements for either automatic approval or expediated approval. Send Us Your Documents Log in or create a new account to the National Verifier online portal to upload pictures and documents. FCC staff will contact you if additional action or information is needed to process your application. Forthefastest possible processing, upload your documents online viawebcam,mobile device. On August 5, 2022, the Commission adopted rules establishing the Affordable Connectivity Outreach Grant Program and the Your Home, Your Internet Pilot Program, which is designed to increase awareness of the ACP, specifically among recipients of federal housing assistance. To check your status, follow these simple steps: Once we receive your documents, it will take up to 7-10 business days for us toprocess and verify them. If coordinates are known, write them on the map. How to Upload Proofs on AirTalk Wireless Uploading proofs on the AirTalk Wireless website is a quick and easy process. You are likely eligible if your household's income is below 200% of the Federal Poverty Line, or if you or someone you live with currently receives a government benefit like SNAP, Medicaid, SSI, WIC, Pell Grant, or Free and Reduced-Price Lunch. Upload an image of the BACK of your ID from your phone's photo gallery or take an image of the back of your ID. 2023 Universal Service Administrative Company. endobj H|F0q~j/a{{9'T 2MT`3PhU What proof of Social Security do you accept? Follow the instructions on that page to upload your proof from a webcam. You still have to bring in all of the physical papers (I used passport, cable bill, and car reg.). See Terms and Conditions (including arbitration provision) for additional information. Click on the "Upload" or "File" button, and select the document you'd like to upload from your computer. If your documents are denied, you will receive an email providing options for you to resubmit your proof documents. The Bureau provided interim guidance (DA 21-1524) that to enable the orderly transition of the EBB Program to the Affordable Connectivity Program, the Bureau and USAC stopped accepting EBB Program provider participation applications and election notices on December 20, 2021. You will then be prompted to upload the next type of proof. Dania, FL 33004. Service providers must send the completed agreement to us along with the information below: The API ID (s) they would like to register for National Verifier API production access. Choose My Signature. Consumers should always submit copies of their documentation, never originals. Assurance Wireless service is not available in all states/areas and may vary by state. AT&T, Cox, Mediacom, and Xfinity from Comcast all offer low-income internet for about $10 per month. All Rights Reserved. You cancheck your documents status onlineat any time. Service providers interested in connecting should keep reading. Please try again later. A broadband provider must provide broadband service to end-users, meaning the provider of retail broadband Internet access service must maintain a direct relationship with the customer, must be responsible for dealing with customer complaints, must handle customer billing, and must provide quality of service guarantees to the end-user. endobj Consumers looking for information on the Federal Communications Commissions Affordable Connectivity Program should visit fcc.gov/acp. When You Breathe In Your Diaphragm Does What. PSAP Information Make sure it is a valid file type before uploading (PDF, JPG, JPEG, PNG, GIF, BMP, TIF, TIFF). USAC recommends consumers include completed copies of theACP Household Worksheet(Spanish Version) along with copies of their identity and eligibility documents to speed up application processing. Consumers can mail completed applications to: ACP Support Center Please note that proof documents sent by mail can take more time to process versus other forms of uploading. Benefit Check Stub from the Social Security Administration, Other official documentation from a State Agency indicating current participation, Public Housing Assistance Lease Agreement, Other official documentation from Public Housing Agency, Income Statement from Employer, W-2, or 1099-MISC, Unemployment / Workers Compensation Statement with DOB /SSN, Retirement or Pension Statement of Benefits, Unemployment or Workers Comp Statement of Benefits, Veterans Administration (VA) Statement of Benefits, Federal or Tribal notice letter of participation in General Assistance. To prove participation in a Lifeline qualifying program, consumers must submit a document that, at a minimum, includes: To prove a consumers household income is 135% or less than the federal poverty guidelines, consumers must submit one or more of the following documents*: *If the consumer presents documentation of income that does not cover a full year, such as current pay stubs, the consumer must present the same type of documentation covering three consecutive months within the previous 12 months. To participate in the ACP, a broadband provider must be designated as an ETC or seek approval from the Bureau. The Commission adopted the rules and policies creating and governing the EBB Program on February 25, 2021. You will need these to log in. All other marks are the property of their respective owners. Check On Your Lifeline Cell Service Application. On November 21, 2022, the Commission opened the application window for both the Your Home, Your Internet Program and the Affordable Connectivity Program (ACP) Navigator Pilot Program (collectively, the Affordable Connectivity Pilot Programs). Follow the instructions on the page to upload your proof by email or send an email with your proof documents as an attachment to. Both the Bureau and USAC will begin accepting new Affordable Connectivity Program provider applications and election notices on December 27, 2021 for any new provider that did not participate in the EBB Program or existing participating provider seeking to expand to new jurisdictions for the Affordable Connectivity Program. 2023 Q Link Wireless. The documentation requested will vary by program or income information available. Log Into Your Q Link Account Enter your email and password to login. Phone Unlocking CTIA Specific documentation submissions will be prompted, and this includes established programs, alternative eligibility verification processes, ETC designations, authorities to operate. The FCC is warning consumers about an Emergency Broadband Benefit scam. a description, supported by documentation, of the established program with which the provider seeks to qualify for automatic admission to the EBB Program. to learn if you and your household qualify. PO Box 7081. Must show your name or your dependent's name. Webcam: Log in to My Q Link to take a picture of your proof with a webcam. For Texas customers, follow the steps below to submit proof to Q Link and complete your order: To submit your proof now, loginto yourMy Q Link account,and enter your email as your username and your zip code as your password,unless youve already changed it. We accept: Click here to submit your proof of identity now! California is a part of the National Verifier December 20, 2019 launch group, which soft launched on December 20, 2019, along with the other two NLAD opt-out states (Oregon and Texas). If you have any questions, please reach out to us!https://sarverwireless.com/ Online Log in or create a new account and upload copies of your proof documentation. Click Account. Click Check Enrollment Status. You will need to enter your Enrollment ID Number and the last 4 digits of your Social Security Number (SSN). <>>> )e2qt^IXK:Gv[LmqP:,DitftT\$&IYsm{ai-Ai'u(NVlD&&VxyZh\UEH7[u;kZxRuv4M}m wgDS!`8 5:4u %uH@#lu!|`UPlwf8 6 94{ec9{q\6 6.q)I\vX(fDu#8YF-toa3*p44ZOY To qualify for Q Link Wireless Lifeline program you must submit a proof document showing you participate in a qualifying program. Otherwise, USAC will determine coordinates based on the map. If they wish to register a service provider website domain, that can be provided within the available National Verifier APIs (referenced in the National Verifier API Specifications document), service providers must provide them in the following format. Legal Center How do I upload my proof documents by email? Complete a Lifeline Household Worksheetif someone else at your address already gets Lifeline. The APIs allow service providers to directly integrate their Lifeline enrollment platforms with the National Verifier. A Social Security statement of benefits. Choose the Check Status option Verify the information you have submitted so far is correct and click "Continue". Only emancipated minors can qualify for Lifeline under the age of 18. When eligibility cannot be verified through any of the National Verifiers automated data sources, the consumer can submit eligibility documentation to the Lifeline Support Center, which will initiate a manual review process to determine if the consumer is eligible. Service providers must send the completed agreement to us along with the information below: Lifeline Carrier Name https://www.S@MPLELifelineProvider.com/. Emergency Broadband Benefit (EBB) is a new benefit that provides unlimited minutes and data to low-income families or those who have been recently laid off or furloughed due to the COVID-19 pandemic. These must be answered for your application to be complete. More information regarding the election process is available on the USAC webpage at: https://www.usac.org/about/affordable-connectivity-program/participate-in-acp/. If coordinates are known, write them on the map. How long will it take for you to verify my proof documents? April 6, 2023 - Public NoticeWCB Announces Final List of Entities Selected for ACP Pilot Programs, March 15, 2023 - Public NoticeFCC Targets Over $7M Toward Affordable Connectivity Program Awareness, March 15, 2023 - Report and OrderFCC Adopts Second Funding Opportunity for ACP Outreach Grant Program, November 23, 2022 - Report & Order/Notice of Proposed RulemakingFCC Creates ACP Transparency Data Collection, November 18, 2022 - Public NoticeWCB Announces Application Window for ACP Pilot Programs, October 11, 2022 - Public NoticeFCC Provides Additional Information Concerning ACP Pilot Programs, October 4, 2022 - OrderFCC Waives USF, Broadband Program Rules in Response to Hurricane Ian, September 30, 2022 - OrderWCB Extends COVID Waivers Impacting Lifeline, ACP Tribal Subscribers, September 22, 2022 - OrderFCC Waives USF, Broadband Program Rules in Response to Hurricane Fiona, August 8, 2022 - Report and OrderFCC Establishes Affordable Connectivity Outreach Grant Program, August 8, 2022 - Report and OrderFCC Creates 'Your Home, Your Internet' Pilot Program, July 15, 2022 - Public DraftEstablishing the Affordable Connectivity Outreach Grant Program, July 15, 2022 - Public DraftLaunching the 'Your Home, Your Internet' Pilot Program, June 14, 2022 - OrderWCB Addresses Petitions for Waiver of ACP Non-Usage Rules, June 8, 2022 - Notice of Proposed RulemakingFCC Proposes Transparency Rules for Affordable Connectivity Program, May 23, 2022 - Public NoticeWCB seeks comments filed, May 18, 2022 - Public NoticeWCB Seeks Comment on NTCA Petition for Waiver of ACP Rules, April 28, 2022 - Public NoticeWCB Seeks Comment on AT&T's Petition for Expedited Waiver of ACP Rules, April 15, 2022 - OrderWCB Addresses Service Providers' Petitions for Waiver of ACP Rules, April 1, 2022 - Public NoticeWCB Seeks Comment on CCA Petition for Waiver of ACP Rules, March 28, 2022 - Public NoticeWCB Seeks Comment on AT&T's Petition for Waiver of ACP Rules, March 23, 2022 - Public NoticeWCB Seeks Comment on USTelecom and Verizon's Petitions for Waiver, March 16, 2022 - ErratumErratum - Affordable Connectivity Program et al, March 11, 2022 - Public NoticeWCB Implements ACP, Lifeline Integrity Measures to Protect Consumers, March 11, 2022 - AdvisoryInspector General Advisory on Providers Deceiving Lifeline Consumers, March 11, 2022 - News ReleaseInspector General Warns of Providers Deceiving Lifeline Consumers, March 3, 2022 - News ReleaseFCC Virtual Event Tour for Affordable Connectivity Program Enrollment, February 14, 2022 - Public NoticeEffective Dates for ACP Rules, Comment Deadlines for FNPRM Announced, February 14, 2022 - News ReleaseOver 10 Million Households Enrolled in Affordable Connectivity Program, January 21, 2022 - Report & Order and Notice of Proposed Rulemaking FCC Releases Rules To Implement Affordable Connectivity Program, January 14, 2022 - News ReleaseFCC Adopts Rules To Implement Affordable Connectivity Program, January 7, 2022 - StatementChair Rosenworcel Debuts Affordable Connectivity Program Draft Rules, January 7, 2022 - Public DraftPublic Draft Rules for the Affordable Connectivity Program, January 6, 2022 - Public NoticeFCC Modifies Ex Parte Rules in Affordable Connectivity Fund Proceeding, December 31, 2021 - News ReleaseFCC Launches Affordable Connectivity Program, December 30, 2021 - OrderFCC Provides Additional Guidance on Affordable Connectivity Program, December 8, 2021 - OrderFCC Issues Further Guidance for Affordable Connectivity Program, November 25, 2021 - OrderWCB Issues Guidance for Transition to Affordable Connectivity Program, November 11, 2021 - Public NoticeFCC Seeks Comment on the New Affordable Connectivity Program. Information on how a service provider can integrate the National Verifier into their existing business models is available within theNational Verifier API Specificationsdocument. Once these have been uploaded, youre all done! A household is a group of people who live together and share income and expenses (even if they are not related to each other). Net Neutrality What proof of government programs do you accept? 5|JPF4{I6M.sje25Pzg\TU7yvpPP9 8{V6-^ OkU=bf2pfu^Le3Qd.!6^x3e2HLTybRpNy$e! x[oTG#;c]BHK%$*"BHy to_{;M@p~_?WOO]|^>\b~8|'~v^_wegU]\o'7//z$bD=qo^,~w7VWkQ9dvZ]H[Xr4ChPb,yYb+{&w@Uae +tgeh^D6dVj)h: wUab_gg_qw71r?^|ir-tU)Rp`9ChVVft5 h&(Y$.P4BLEt98:)(:pDN9g:6W)#uh!fN Use It, Don't Lose It, About Us Decide on what kind of signature to create. They also need your drivers license, which i had but didn't expect because it wasn't listed as a required document. November 23, 2022 - Report & Order/Notice of Proposed Rulemaking, June 8, 2022 - Notice of Proposed Rulemaking, January 21, 2022 - Report & Order and Notice of Proposed Rulemaking, FY 2024 Congressional Budget Justification, Telecommunications Access Policy Division, Federal-State Joint Board on Universal Service, COVID-19 Telehealth Program (Invoices & Reimbursements), Emergency Broadband Benefit Program (EBB Program), WCB Announces Final List of Entities Selected for ACP Pilot Programs, FCC Targets Over $7M Toward Affordable Connectivity Program Awareness, FCC Adopts Second Funding Opportunity for ACP Outreach Grant Program, FCC Creates ACP Transparency Data Collection, WCB Announces Application Window for ACP Pilot Programs, FCC Provides Additional Information Concerning ACP Pilot Programs, FCC Waives USF, Broadband Program Rules in Response to Hurricane Ian, WCB Extends COVID Waivers Impacting Lifeline, ACP Tribal Subscribers, FCC Waives USF, Broadband Program Rules in Response to Hurricane Fiona, FCC Establishes Affordable Connectivity Outreach Grant Program, FCC Creates 'Your Home, Your Internet' Pilot Program, Establishing the Affordable Connectivity Outreach Grant Program, Launching the 'Your Home, Your Internet' Pilot Program, WCB Addresses Petitions for Waiver of ACP Non-Usage Rules, FCC Proposes Transparency Rules for Affordable Connectivity Program, WCB Seeks Comment on NTCA Petition for Waiver of ACP Rules, WCB Seeks Comment on AT&T's Petition for Expedited Waiver of ACP Rules, WCB Addresses Service Providers' Petitions for Waiver of ACP Rules, WCB Seeks Comment on CCA Petition for Waiver of ACP Rules, WCB Seeks Comment on AT&T's Petition for Waiver of ACP Rules, WCB Seeks Comment on USTelecom and Verizon's Petitions for Waiver, Erratum - Affordable Connectivity Program et al, WCB Implements ACP, Lifeline Integrity Measures to Protect Consumers, Inspector General Advisory on Providers Deceiving Lifeline Consumers, Inspector General Warns of Providers Deceiving Lifeline Consumers, FCC Virtual Event Tour for Affordable Connectivity Program Enrollment, Effective Dates for ACP Rules, Comment Deadlines for FNPRM Announced, Over 10 Million Households Enrolled in Affordable Connectivity Program, FCC Releases Rules To Implement Affordable Connectivity Program, FCC Adopts Rules To Implement Affordable Connectivity Program, Chair Rosenworcel Debuts Affordable Connectivity Program Draft Rules, Public Draft Rules for the Affordable Connectivity Program, FCC Modifies Ex Parte Rules in Affordable Connectivity Fund Proceeding, FCC Launches Affordable Connectivity Program, FCC Provides Additional Guidance on Affordable Connectivity Program, FCC Issues Further Guidance for Affordable Connectivity Program, WCB Issues Guidance for Transition to Affordable Connectivity Program, FCC Seeks Comment on the New Affordable Connectivity Program, https://www.usac.org/about/affordable-connectivity-program/participate-in-acp/, https://apps.fcc.gov/coresWeb/publicHome.do?faq=true. Otherwise, USAC will determine coordinates based on the map. 2023 Q Link Wireless. Find out if you qualify for Assurance Wireless. 499 East Sheridan Street The Infrastructure Act also expressly authorized the Commission to conduct outreach for the ACP, including providing grants to outreach partners. Consumers can make copies or take pictures of the documents using a scanner, copy machine, camera, or smartphone. Current income statement from an employer or paycheck stub. Do Not Sell or Share My Personal Information.
