6. Provisions of these Terms of Service relating to new features may not apply to all users. Scammers hope buyers will trust the description on the listing and overlook the fact that there arent any pictures of the items described. Your use of our Services is at your sole risk. Call 844-280-8229 now. Check the user's ratings. If someone approaches you with suspicious requests, you can protect other users by reporting suspicious activity immediately. Read our first-ever Corporate Social Responsibility Report. Offerup uses Stripe's credit card imaging api. The seller tells a sob story as an explanation for an unbelievably good deal (for example, The item is listed at a very low price and includes a title or description that includes words like must sell fast!. We may supply different or additional terms (including, but not limited to, the terms of social media services, third-party payment processors, and third-party fulfillment providers) in relation to some of our Services, and those different or additional terms become part of your agreement with us if you use those Services. For information about how we collect, use, share and otherwise process information about you, please see our Privacy Policy. The TruYou badge indicates only that a user has provided OfferUp with the requested documentation. In order for us to provide our Services, you agree that we may process, transfer and store information about you in the United States and other countries, where you may not have the same rights and protections as you do under local law. United States [+19175177576] Your OfferUp phone verification code is 210399. Besides getting your money back, you should also consider whether the scammer might have gained access to any of your personal information. OfferUp is not a party to transactions conducted between buyers and sellers, or to the shipping of items from sellers to buyers, and, other than as expressly provided in the Shipping Policy. OfferUp offers various pricing packages, including subscriptions, to post and promote items. OfferUp is a mobile-driven local marketplace similar to eBay, Craigslist and Facebook Marketplace. When a seller accepts your offer, the payment is authorized (but not yet charged) on your card. Communication between buyers & sellers happens through the app via secure messaging. This article has been viewed 109,575 times. OfferUp, offerup.com, Buy.Sell.Simple., the "Tag" logo, and the "O" logo, are registered trademarks of OfferUp Inc. and may not be copied, imitated or used, in whole or in part, without our express prior written permission. In this common OfferUp scam, the seller offers to cover shipping costs so that they can invoice you for the shipping fees after the fact. THE TRUYOU BADGE DOES NOT DESIGNATE, AND WE DO NOT REPRESENT OR WARRANT THAT, (A) WE HAVE VERIFIED THAT A USER WITH A TRUYOU BADGE IS THE PERSON THAT THEY CLAIM TO BE, (B) THAT A USER IS IN FACT THE PERSON IDENTIFIED IN ANY PERSONAL IDENTIFICATION DOCUMENT THAT USER HAS PROVIDED TO US, OR (C) THAT WE HAVE TAKEN ANY STEPS TO RUN A CRIMINAL OR OTHER BACKGROUND CHECK OR OTHERWISE MAKE AN ASSESSMENT OF A USER'S INTEGRITY OR CHARACTER. All adult members get all the listed benefits. OfferUp is not a party to such transactions and disclaims any and all responsibility to facilitate such transactions or provide refunds or returns, other than as expressly provided in the Purchase Protection Policies. She has more than 20 years of experience creating technical documentation and leading support teams at major web hosting and software companies. But the good news is that fraudsters on websites like OfferUp use the same tricks repeatedly. Furthermore, in accordance with the Digital Millennium Copyright Act and other applicable law, we have adopted a policy of terminating, in appropriate circumstances, the accounts of users who repeatedly infringe the intellectual property rights of others. If OfferUp determines that it is necessary to report your earnings, we will ask you for personal information, such as your social security number, in order to complete tax form 1099-K. We provide Third-Party Content as a service to those interested in such content. Please refer to the actual policies for terms conditions and exclusions of coverage. The TruYou badge is given to users who provide a form of valid self identification. Without limiting the generality of the foregoing, we may revoke or terminate the License if you: (i) breach any obligation in these Terms or in any other agreement between you and us, (ii) violate any policy or guideline applicable to the OfferUp Services, or any other OfferUp product or service, or (iii) use the OfferUp Services other than as specifically authorized in these Terms, without our prior written permission. This article was co-authored by wikiHow staff writer. Results based on a 2022 mystery shopper consumer study conducted by ath Power Consulting. All disputes submitted to JAMS will be resolved through confidential, binding arbitration before one arbitrator. In the event . If the buyer and seller cant resolve the issue together, buyers can submit a request to receive a refund through OfferUp. You will not (and will not allow or authorize any third-party to) post, upload to, transmit, distribute, store, create, solicit, disclose, or otherwise publish through the OfferUp Services any User Content that: OfferUp assumes no responsibility to actively monitor User Content and does not endorse any User Content. Contact the seller directly and demand an immediate refund. In addition, OfferUp does not represent or warrant that our Services are accurate, complete, reliable, current or error-free or that our Services are free of viruses or other harmful components. How to avoid it: This one is . You and OfferUp agree that arbitrations will be held in accordance with the JAMS Streamlined Arbitration Rules and Procedures ("JAMS Rules"). The arbitrator, OfferUp, and you will maintain the confidentiality of any arbitration proceedings, judgments and awards, including, but not limited to, all information gathered, prepared and presented for purposes of the arbitration or related to the dispute(s) therein. You also agree that the OfferUp Parties will have control of the defense or settlement, at OfferUp's sole option, of any third-party Claims. Heres an example: When an unsuspecting parent started searching for her daughters first car on OfferUp, she found one offered by a military servicemember on deployment overseas [*].. OfferUp also provides a shipment option so that users can reach beyond their local neighborhoods. Ranked #1 by Security.Org and IdentityProtectionReview.com. A listing advertises a box of items for a bundle deal but only features a photo of the box. Any request for a verification code is a major red flag. If you do not agree to the amended Terms, you must stop using our Services. You may report alleged intellectual property rights violations or counterfeit items to OfferUp through our Intellectual Property Report Form. Except for small claims disputes in which you or OfferUp seeks to bring an individual action in small claims court located in the county of your billing address or disputes in which you or OfferUp seeks injunctive or other equitable relief for the alleged unlawful use of intellectual property, you and OfferUp waive your rights to a jury trial and to have any dispute arising out of or related to these Terms or our Services resolved in court. You may also promote your items for a fee. You'll also get the "Verified for payments" badge added to your profile. Learn to recognize them, and youll know exactly how to avoid dangerous online interactions. Use the Down key to navigate the sub categories and once on the subcategory you are interested in. You and OfferUp agree that any dispute arising out of or related to these Terms or our Services is personal to you and OfferUp, and that any dispute will be resolved solely through individual action, and will not be brought as a class arbitration, class action or any other type of representative proceeding. IF THE PAYMENT PROVIDER REJECTS YOUR APPLICATION OR YOU FAIL TO SET UP A PAYMENT PROVIDER ACCOUNT WITHIN 90 DAYS AFTER COMPLETION OF A SALE PROCESSED THROUGH THE OFFERUP PAYMENT SOLUTION, THEN THE PAYMENT PROVIDER MAY DISABLE OR LIMIT YOUR ABILITY TO RECEIVE SALES PROCEEDS VIA THE OFFERUP PAYMENT SOLUTION. It is fucking garbage. The Services, including the text, graphics, images, photographs, videos, illustrations and other content contained therein, are owned by OfferUp or our licensors and are protected under both United States and foreign laws. To the fullest extent permitted by applicable law, you will indemnify, defend and hold harmless OfferUp and our subsidiaries and affiliates and our officers, directors, agents, partners and employees (individually and collectively, the "OfferUp Parties") from and against any losses, liabilities, claims, demands, damages, expenses or costs ("Claims") arising out of or related to (a) your access to or use of the Services; (b) your User Content or Feedback; (c) your violation of these Terms; (d) your violation, misappropriation or infringement of any rights of another (including intellectual property rights or privacy rights); or (e) your conduct in connection with the Services. Look for a TruYou badge. 3 days ago United States [+16463275999] Your OfferUp phone verification code is 420261. This article was co-authored by wikiHow staff writer, Nicole Levine, MFA. All purchases made using the OfferUp Payment Solution are made directly between you and the other party according to these Terms and any other terms the parties mutually determine. 5. How do I confirm payment on the app. The OfferUp app is a great way to buy and sell items locally. Make sure that its unique and secure (at least 10 characters long with a combination of uppercase and lowercase letters, numbers, and symbols). The arbitrator may conduct only an individual arbitration and may not consolidate more than one individual's claims, preside over any type of class or representative proceeding or preside over any proceeding involving more than one individual. These are the most common strategies that scammers use to target sellers on OfferUp: Buyers and sellers can report suspicious or fraudulent activity on the OfferUp app or website. You must be at least 16 years of age to use our Services. Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties and are not intended to confer third-party beneficiary rights upon any other person or entity. So offerUp holds the payment. Attempt to use another user's account without authorization from that user and OfferUp. When a Colorado couple used OfferUp to find a trailer for their upcoming move, they soon found exactly what they were looking for. You also must maintain the security and confidentiality of your login credentials, and promptly notify us if you discover or suspect that someone has accessed your account without your permission. Report the incident with the Federal Trade Commission (FTC) at. OfferUps 2-Day Purchase Protection allows buyers to file a claim if they received an item that is incorrect, missing, or not as described. Some transactions, such as purchases from Pro Sellers, may only be made using the OfferUp Payment Solution. If you switched to a new annual plan within 60 days of your initial Aura annual subscription, you may still qualify for the Money Back Guarantee (based upon your initial annual plan purchase date). Limited offer! And when the seller requested to communicate via email instead of OfferUps messaging system, they didnt think anything of it.. Nicole Levine is a Technology Writer and Editor for wikiHow. Continually monitor your credit report and bank accounts for signs of fraud. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and OfferUp or the other OfferUp Parties. If we make changes, we will provide you with notice of such changes, such as by sending an email, providing a notice through our Services or updating the date at the top of these Terms. The purpose of this link is to ensure a safe and secure process for a transaction while maintaining purchase protection. Related: Were You Scammed on Venmo? IF YOU DO NOT WISH TO BE SUBJECT TO ARBITRATION, YOU MAY OPT OUT OF THE ARBITRATION PROVISION BY FOLLOWING THE INSTRUCTIONS PROVIDED IN SECTION 21 OR 22. If you do not provide this information when requested, we will instruct our Payment Provider to block payments to your bank account until we receive the necessary information. Subject to your compliance with these Terms, you are hereby granted a limited, nonexclusive, nontransferable, non-sublicensable, revocable license ("License") to access and use our Services. When buying from strangers online, protect yourself above all else. The following supplemental terms and conditions ("Supplemental Terms") are incorporated into these Terms and apply to any use by you of the following Services: Use the down arrow to enter the dropdown. If you are a parent or legal guardian of a user under the age of 18 (or the age of legal majority), you agree to be fully responsible for the acts or omissions of such user in relation to our Services. To find a designated Community MeetUp Spot, open the message with the buyer or seller, and then tap the, To propose a meetup spot, tap its green icon, and then tap. 3018. wikiHow is where trusted research and expert knowledge come together. OfferUp may revoke or terminate your License to access or use the OfferUp Services for any reason without notice at OfferUp's sole discretion. The buyer's payment, minus any applicable OfferUp fee, will be released to the seller typically 3-5 business days after the purchased item has been delivered to the buyer, provided that no claims are made by the buyer under the Purchase Protection Policies. You agree not to use the OfferUp shipping service in a manner that violates the law and/or United States Postal Service regulations, including but not limited to the U.S. If you believe that anything on our Services infringes any copyright that you own or control, you may notify OfferUp's designated agent as follows: Designated Agent: OfferUp Copyright AgentAddress: 1100 Bellevue Way NESuite 8(A), #57Bellevue, Washington 98004E-Mail Address: [emailprotected].
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