Hopefully @comcast @Xfinity gets their act together tomorrow and resolves this intermittent WiFi issue. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Useful comments include a description of the problem, city and postal code. 01:05 pm (IST): Earlier today, many users stormed Twitter and Downdetector to report that Xfinity was down and not working. Up and down fro the last several days now. Comcast/xfinity down in Oakland/emeryville ? See also: Xfinity Overview | Xfinity TV | Xfinity Voice | Xfinity Bundles | Xfinity Channel Lineup | Xfinity Customer Service | Xfinity Availability Map | Xfinity Deals | Xfinity Free Installation. Way to be down once again. The Xfinity internet issues seems to be never ending at the moment as we are now seeing a sudden spike in complaints again. This is important for any household that has several people working from home, streaming, or downloading at the same time. The worst sercie in miami comcast, Freedom Pa area no picture or sound just a message in a foreign language 2 months ago #Comcast #Xfinity internet down again. 08:55 am (IST): Many frustrated Xfinity users have taken to Twitter to report that their internet, as well as TV, isnt working. Xfinity Outage: Service Down and Not Working - Outage.Report If you experience an Xfinity outage, the first thing you should do is stay calm. For a quick glance, heres how some of the complainants word the problem: @Xfinity Let them know how you feel about their surgeon of insurrectionists. source. Your equipment might be causing the network issuefollow our Xfinity troubleshooting guide for help. 3. Realtime status of outages and problems with service providers. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. The Internet Outages Map is an at-a-glance visualization of global Internet health over the last 24 hours, showing the frequency of Internet outages and service outages as seen across ISP, public cloud and edge service networks, as well as top business SaaS and consumer application providers. By using this site, you agree to its use of cookies. Source. Download Xfinity Connect - With Xfinity Connect and our Voice2Go feature, Xfinity Voice customers can make and receive calls with their home phone number using their mobile phone. By signing up, you agree to our Terms of Use and Privacy Policy. After venturing down the depths of the internet, I discovered that this game actually IS on Comcast.?! These offerings are usually available in triple play packages. Make sure your smartphone plan covers hotspot usage to ensure you wont get hit with overage fees. However, things appear to have stabilized now. If the issue persists, but there is no reported outage, go ahead and troubleshoot it. 06:29 pm (IST): Diminishing reports on Downdetector and social media platforms such as Twitter suggest that the outage with Xfinity services has been resolved for the most part. We are seeing user reports wherein its shown the company says the outage has been resolved. With both numbers, the recordings and automated menus are exactly the same. Internet down - 69 % We are committed to sharing unbiased reviews. Apparently, theyre okay with using service members to promote their commercial interests. Coincidence?I think not! @comcast. I am having issue with my phone losing 5G and LTE, I received a new iPhone 13Pro in March and everything worked fine, now since May my phone is having connection issues. YMMV though. How Do I Report a Problem with My Xfinity Mobile Phone? - GetHuman An outage is declared when the number of reports exceeds the baseline, represented by the red line. Having problems? It offers reliable TV, internet, and landline services across 40 US states. Xfinity cable TV or internet outages typically happen when Comcasts network goes down, but equipment problems can sometimes look like network problems. What do you think @danawhite - ur losing money right now, You know your ISP is pure shit when the xfinity stream service is the ONLY thing not working with my @comcast internet. After all of these FAQs, you might be wondering where Xfinity ranks when it comes to customer service performance among its competitors. @Xfinity Ive had a technician cancel and cant get another one scheduled. Real-time problem & outage monitoring We tell you when your favorite services are down or having problems. Theme Scene is an independently owned cable TV and internet tech support resource. When an Xfinity outage occurs, checking social media for updates can be a great way to stay informed. First, they're going to ask you to enter in your ZIP code, account number, or phone number, or ask you to indicate that you're a new customer. Xfinity mobile network down? | Xfinity Community Forum We are happy to do that, once the interruption is over. Useful comments include a description of the problem, city and postal code. Sign into xfinity.com. #xfinityissues #xfinity. Let them know how you feel about their surgeon of insurrectionists. Its not a weekend for hurricane sally victims. Many Xfinity users have been reporting that the internet service has been down for a few hours now. Xfinity is a brand name of Comcast Cable Communications, LLC used to market consumer cable television, internet, telephone, and wireless services. Latest outage, problems and issue reports in Mobile and nearby locations: Latest outage, problems and issue reports in social media. Also, Xfinity support has informed users that the issue with their service has been resolved. Xfinity is a brand name of Comcast Cable Communications, LLC used to market consumer cable television, internet, telephone, and wireless services. It's hard enough with two kids. down in stockton 95219 ca for day number 2 working on day 3, Dan 6 months ago Going by reports circulating on Twitter, looks like Xfinity users are encountering internet issues as of writing this. 2023 Downhunter.com | Privacy Policy | Imprint, There were a total of 9 outages at Xfinity. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Additionally, Support has also shared that the Xfinity Connect app has now been discontinued. My internet goes out several times a day now. Xfinity Outage in Saraland, Mobile County, Alabama - Outage.Report Facility where I work not happy campers. #awesome #customerengagement. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Live text chatting with someone in Asia. Your TV or home internet equipment might be causing service problems if theyre working at less-than-peak condition. Other factors include; utility work done underground, tree trimming, etc. Theyre the worst. Outage Map Is Xfinity Having an Outage Right Now? 11:50 am (IST): Fresh reports on Downdetector indicate that Xfinity users are facing issues with the service in multiple parts of the country. So allow us to guide you through to a real person. For subscribers who have registered their phone number for Xfinity alerts, text OUT to 266278 to confirm if there is an outage in your area but messaging rate and data will apply. This could include using your smartphone as a Wi-Fi hotspot or plugging into an ethernet cable if available. Find out if there's an outage in your area and when you'll be back online at the Xfinity status center. Going by reports surfacing on Twitter, it appears Comcast is undergoing an outage as of writing this. Its back! Comcast Xfinity Outage Map The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. Youve really gone way down hill. (Source). What happens if I move my Xfinity Internet, Xfinity Voice, or Xfinity TV services to a new address? Jessica 4 months ago Type in your unique phone number >>> select Get a Text. Find outage information for Xfinity Internet, TV, & phone services in your area. Any word on this? . 33953 we have been without internet and TV for 4 weeks. This has just been gasoline on a fire as far as trying to recover from this disaster. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Faith Keeton 6 months ago I need a way around the terrible customer service. What is the consequence of a service outage? Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! It has been 8 days of an outage that @XFINITY has not adressed. I need a live person to call me to troubleshoot & see if/how I need to get a new modem. Get your fucking shit together (Source), @XfinitySupport Wifi has been very inconsistent for the last few months. The majorly impacted areas will be on the left. ALL OF OUR NEIGHBORS ARE HAVING THE SAME ISSUES. Reports Dynamics Xfinity Mobile Plans Learn About These 4 Great Options. Click on any icon on the map. The density of these reports is depicted by the color scale as shown below. When an Xfinity outage occurs, having a backup plan in place can help keep you connected. If youre new to the process, you may head here for instruction regarding this. 2010-2023 CableTV. Check for a Service Outage - Xfinity Support Were yet to locate a word from the official service channels or their social media handles. For the rest of this year I will occupy a Comcast employee with endless questions about HBO which will cost them way more than the two day refund the THEIVES refused to credit explain HBO to me again cause employees cost money which package has HBO? 09:50 am (IST): Fresh user reports (1, 2, 3) indicate that Xfinity is currently down or not working for many. When all the indicator colors are green, it means no reported outage. Service Status Center | Comcast Business Download or Sign in to Xfinity My Account - Get updates on outages, report service interruptions, and see when your service is expected to be restored. You can email the site owner to let them know you were blocked. 04:58 pm (IST): According to reports on Twitter, some Xfinity subscribers were facing issues with the service a few hours ago. When making the phone call to Comcast Xfinity's customer service at 1-800-XFINITY (or 1-800-934-6489), you'll be prompted with automated menus. Also, reports on Downdetector convey the same. It's hard enough with two kids. Additionally, many providers offer their own backup plans that provide limited connectivity during outages. @XFINITY. Are you still experiencing issues with your services? Our expert Xfinity Mobile experts would be able to help with checking into this further and making sure you have a great connection on your phone! We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. See if a Cox Communications has a high price for average channel selection, but isn't without features. Internet service out all night. Xfinity customers, heres what to do if youre having internet or cable TV issues. @Xfinity Toggling on mobile hot spot is too slow for my needs. #comcast #xfinity. On September 28. Theyll be able to help you with most of your cable TV, WiFi, and internet service questions as well as help you with any buggy tech issues, or at least direct you to someone who can. But Comcast Xfinity says they will respond to you within 24 hours if you have any type of service problem, but you wont be receiving that response if your service problem is under extraordinary circumstances or where conditions are beyond our control.. beezine 3 weeks ago To check for any outage, you can use the methods below; In a situation where there is an outage that ends up impacting only one service, there will be a red line on the status page. Going by reports of Twitter, it appears Comcast/Xfinity users are encountering issues in some areas. Cannot make calls, send texts, or use mobile data. View the Xfinity outage map and find out when an area will be back online. I work from home. Your access points dont allow for anyone to speak to an agent. You can reach them by texting or calling 1-888-936-4968 or through their chat site here: https://comca.st/3xA4XFJ . Can you please send a DM with your service address and first/last name. No picture or sound just that bienido message. You know your ISP is pure shit when the xfinity stream service is the ONLY thing not working with my. Prior to being a TV and Streaming Tech Reporter for Reviews.org, she worked for NFL Network and The Alliance of American Football. Are you experiencing issues or an outage? Thx @Xfinity for fixing @ATT screwup. But Im sick of being out of work. updated]. Ive got 3 college students and an 8th grader trying to do @zoom_us and/or online classes. (Explained). If you are experiencing problems with Comcast Xfinity, please submit a report below. source, Internet issues had to shut down stream , thanks Xfinity Thats +1-800-934-6489 if you dont want to hunt around your keypad for the letters. Looks like Xfinity/Comcast is going through an outage in some of the regions. If this doesnt work, youll be prompted to schedule an appointment with one of the technicians. 01:00 pm (IST): The latest reported Xfinity service outage has been fixed. Scroll down to Services>>> click Status Center link. Wtf now I cant find #BachelorInParadise episode 2 anywhere. I want to say thank you to @hephaestuslock on Instagram for his contribution in getting me back into my account.Your commitment has been exemplary and your hard work is an inspiration to everyone around you. Down all day in Houston. We truly appreciate your patience while we work in the issue. Stay updated on the latest products and services anytime anywhere. The same thing applies to others. If its only a TV outage, this will be a great time to try out Xfinity Stream to watch your favorite shows online. Internet stopped working now your reps are trying to tell me my modem belongs to someone else #fail, Anyone else having problems uploading on Comcast/Xfinity Internet tonight? If you need guidance in troubleshooting TV picture or signal quality issues, you can find some of your answers online at Xfinitys support page. Instead, take a deep breath and follow these steps: 1. Negative, as yet. - Nico. SEND A COURTESY TEXT OR AN EMAIL YOU JERKS. Bravo you fuckheads. DO SOMETHING!!! Then you should be directed to a live agent (in other words, a live human). Dawn 2 weeks ago Its everyone class action coming soon.. trust. Ah my usual (almost daily) Comcast Internet outage. Don't panic, as this will only make the situation worse. 2. Your service will be displayed on the map status and possible outages in areas nearby. Well, according to the ACSI Telecommunications Report of 20202021, Xfinity was the third most improved telecom company when it came to customer satisfaction. I have tried troubleshooting the issue multiple times (restarting the phone, resetting the network connections, etc. Go Utes and Fight On. Select the Text me with updates button. IT ABSOLUTELY DOES NOT HELP THAT COMCAST/XFINITY IS SAYING THAT THERE ARE NO OUTAGES IN THE 33952 AREA. Tips? To do this, simply unplug your router or modem for 30 seconds and then plug it back in. GeeWhiz! 02:10 pm (IST): Downdetector conveys Xfinity is encountering an outage right now. @XFINITY outage in Chicago suburbs.. 60419 area?? Browse Account Plan & Billing Xfinity Outages | CableTV.com Share I pay for the best internet and its so bad. I have been without cable or internet since Saturday 10/22 about 10 am. Customer service will be able to help you troubleshoot the issue and get your service up and running again as quickly as possible. source. 0 Reports in last 20 minutes Not Working For Me! Mobile and Spanish Fort. Scroll down to "Services">>> click "Status Center link". (Source). Check social media for updates Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! Telephone number and street address. Xfinity is a brand name of Comcast Cable Communications, LLC used to market consumer cable television, internet, telephone, and wireless services. How am I suppose to get my job done? Depending on your smartphone brand and plan, you might be able to use the phone as a mobile hotspot to connect computers or tablets to the internet. Report Issues with Your Xfinity Services - Xfinity Support Share them here. Once you notice this, check the following; This is as a result of external factors which cant be really controlled the Xfinity. Xfinity by Comcast outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. @kierstenbrunn Ugh thats good to hear, Ive just been using cellular hotspot since we cant get Comcast and its so slow! Needed to work from home late last night & down, now down tonite. Report a Problem Full Outage Map Problems in the last 24 hours in Mobile, Alabama The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Mobile and surrounding areas. It is the largest provider of cable broadband in the U.S. by coverage area. Take a speed test to see if your router might be the problem. The company still hasnt acknowledged any widespread outage. I am reaching out to let you know that the interruption has been cleared. Most times, you might discover that your Xfinity service is no longer working. Power outage=no internet from Comcast | Xfinity Community Forum Check the banner for any outage update or other personalized info at the top of the page. When the internet didn't work the first day, thry had a tech out to fix it the next day. If you have access to another internet service provider, such as a mobile data connection or a satellite internet provider, you may be able to use those services as alternatives until your Xfinity service is restored. Simply login and check the credit eligibility. Pay way too much for this crap. So in case youre encountering the problem discussed here, stay hooked for updates. [Cont. 2. What you can only view is your service address, not others belonging to other customers. Account number. You can also find answers to general questions related to WiFi and internet connection issues. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. of Communication at the University of Utah and an M.S. @comcastcares I need yall to do better. Also don't post any of your personal information. It is the largest provider of cable broadband in the U.S. by coverage area. If youd rather not make a phone call, you can always live chat with a representative if thats easier. Disclaimer: The information featured in this article is based on our best estimates of pricing, package details, contract stipulations, and service available at the time of writing. 06:53 pm (IST): It appears that the recent outage with Xfinity has now been resolved we havent come across any fresh reports on Downdetector. How am I suppose to get my job done? Unfortunately, theres no concrete way of how to specifically get a call back from Comcast. Customer service will be able to help you troubleshoot the issue and get your service up and running again as quickly as possible. As you can see these factors can just happen without prior warning. Xfinity Outage in Pennsylvania - Outage.Report So what do you do when Xfinity by Comcast has an outage? All rights reserved. Check for outages Common Solution Make sure that your cables are tightly connected to your device and your wall outlet Cable and internet connections can become loose over time and cause issues with your service. 04:56 pm (IST): There is currently an Xfinity full-services outage (internet, phone and TV) in certain areas. Internet Outages Map | ThousandEyes Multiple fresh reports on Twitter as well as Downdetector indicate that the service is still down for some users. Information about your use of this site is shared with Google. Your Wi-Fi connection keeps dropping or has a weak signal, You get a steady TV signal, but your picture looks off, The lights on your modem, router, or TV box remain lit and arent flashing, Modem, router, or TV box have flashing error lights, Neighborhood has severe weather conditions like a power outage. I need a person to call me to troubleshoot & see if/how I need to get a new modem. source, @Xfinity Down detector also conveys the same as can be seen in the live image below: Twitter reports suggest Xfinity/Comcast users are encountering internet issues as of writing this. Our expert Xfinity Mobile experts would be able to help with checking into this further and making sure you have a great connection on your phone! Probably depends on where you live. 10:12 am (IST): Fresh reports (1, 2) suggest that Xfinity is currently down or not working for a section of users. 87112. You can do this by visiting the Xfinity website or checking their social media channels. Once youve determined whether your Xfinity equipment is on the fritz or youre part of a widespread outage, you can take steps to correct your network connection. Thank you for reaching out to Xfinity Support Team! Xfinity's official Twitter and Facebook accounts are the best place to look for real-time updates about service outages. Because of their wide range, it might be more difficult to receive quick solutions from Comcast Xfinity's customer service. So, you need to act fast. Comcast Xfinity Outage Report in Mobile, Alabama - Is The Service Down? Find out what is going on. When the internet didn't work the first day, thry had a tech out to fix it the next day. Reports Dynamics 0 2 4 6 8 10 12 PM 03 PM 06 PM 09 PM Wed 22 03 AM 06 AM 09 AM Saraland United States of America Xfinity/Comcast users are facing internet issues again and the Down detector also conveys an outage (as can be seen in the map below). @KnicksMemes Cant watch the Knicks cuz xfinity took out the msg network, @ZillionRoss @Xfinity Uhhhh, so that's why you couldn't stream Minecraft gameplay reception. All I get when I call the # for help is a bot that doesnt understand that I think my modem blew due to a lightning strike to my apt bldg. $140 a month and its been out all day. Comcast sends text message updates. Comcast/Xfinity is down again and users are experiencing internet issues. Along with losing your TV or internet service, these signs point towards an Xfinity outage: If youre encountering these problems, reach out to Xfinity customer support to confirm if theres an outage in your area. It is the largest provider of cable broadband in the U.S. by coverage area. Internet up and down like crazy in 46217 area in Indianapolis. (Source), xfinity went down before I could spend my resin tonight @comcast please i need to do my dailies (Source). One of those steps is restarting your router or modem. Claudia rodriguez 2 months ago Thank you for reaching out to Xfinity Support Team! COMCAST. Xfinity outage or service down? Current problems and outages It is the largest provider of cable broadband in the U.S. by coverage area. -JosephB (Source). Want to know more about us? 05:45 pm (IST): The outage with Xfinity appears to have been resolved as there arent any reports indicating widespread issues with the Wi-Fi service, as indicated on Downdetector. Additionally, if you need help troubleshooting your service during an outage, you can often find helpful advice from other customers on these platforms as well. Internet not working!! For fast Wi-Fi internet access, Comcast customers who arent on a prepaid plan can connect to a neighborhood Xfinity hotspot. Confirm if your phone is in airplane mode, Update your Operating System to the latest software, Cross-check at the top of your screen if youre currently on 3G or 4G LTE. 1/2, Cause why tf am i otp with comcast customer service and im suppose to be getting otr at 5, @Xfinity yal have the worst customer service EVER IN STORE ONLINE ON THE PHONE I HATE YAL. Will switch to @ATT if situation does not improve. Xfinity also has in-person chat support every day between 8:00 a.m. and 9:00 p.m. However, things seemed to have stabilized now and the service has returned to normal according to reports. We have answers to some of your most burning Comcast Xfinity questions. Browse Getting Started Account How do I return or exchange my device and accessories? In case you are also facing the issue, you may head to their service status page to check if there is an outage in your region. This is another place to check if there is an outage: For those affected by a recent service outage, make sure to check your account to confirm if youre qualified for an outage credit.
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