Help us protect your right to hold public authorities to account. We aim to collect every wheeled bin and recycling container which is placed out properly on the appropriate day, but we occasionally miss some. Bin collections Get in touch with your local district council if you have any questions about: bin collections garden waste missing bins replacing a broken or lost bin ordering a new. You can report a road or travel issue directly toKCC, or choose from the most common issues below: Assisted Collection - Help Moving Your Bins, Garden Waste Change Of Circumstances Form, New Build Property Bin Request (Housing Developments), New Build Property Bin Request (Individual Property), Kent Does - Pledge2recycle Plastic Recycling, New waste and recycling contract commencing March 2024, Online Planning and Building Control Application Search Help, Proposed Sevington Inland Border Facility, Proposed Waterbrook Inland Border Facility, Council Tax Long-Term Empty Premium Charge, Unoccupied property requiring or undergoing major repairs/structural alteration - prescribed ClassD discount, Council Tax Exceptional Circumstances Payment Scheme, Council Tax Exceptional Circumstance Policy 2022/23, Council Tax Single Person Discount Review, Car Park Permits, Season Tickets and Vouchers, Application for a Plot at Chilmington Gypsy and Traveller Site, ABC Electrical Services Customer Testimonials, Housing Development and Regeneration Team, Application For A Plot At Chilmington Gypsy And Traveller Site, Report Squatters or Unauthorised Occupants, Report An Unauthorised Encampment Or Development, Household Support Fund - 1 October 2022- 31 March 2023, Providing evidence towards a benefit claim, Housing Benefit And Council Tax Reduction Review, Welfare Reform Intervention Self Referral Form, Council Tax Exceptional Circumstances Payments, Ashford Food Banks and Other Essential Supplies, Energy Bill Support Scheme and Alternative Funding, Support from other agencies, community groups and charities, Planning Ahead - Making Funeral Arrangements, Cemetery Fees, Regulations And Application Forms, Grave Ownership And Transferring Ownership, Queen's Green Canopy: "Plant a tree for the Jubilee", Book a Sports Facility - (Pitchside or Courtside), Ashford Celebrates: the Coronation of King Charles III, The Queens Platinum Jubilee and the 80th Anniversary of HMS Albacore & the Ashford Sea Cadets, NHS, Social Care & Frontline Workers' Day, Guidance and Support for Ukrainian Guests, Ashford Borough Council Support for Ukraine, Advice and Support For the Armed Forces Community, Show Your Support for the Armed Forces Community, Further Information for the Armed Forces Community, Advice and Guidance From Business Support Organisations, Loveashford.com: Ashford's Digital High Street, AshfordFor.com: Information about Investing, Working and Living Here, Cooling Towers and Evaporative Condensers Regulations 1992 online form, Workplace Sanitary Accommodation And Washing Facilities, Free Business Advice From Kent and Medway Growth Hub, Our Bursary Scheme - Support While You Study, How To Complete Your Online Application Form. Our privacy notice, which details how we Council Tax) Find your local councillor Contact us (there is the option to create an account, so all correspondence will be in one. Your wheeled bins must be ready by 7am on collection day and placed at your nearest collection point at the. Garden waste will be collected fortnightly, except during the Christmas and New Year period, when there will be four weeks between collections due to a two week suspension of service. This means that a customer will need to renew their service exactly one year from the date of joining with a payment of 45. If you move house within the Ashford borough and wish to continue with the service, please take the container with you and notify the council of your change of address so that the account can be transferred. Report a missed bin. SocietyWorks Ltd Even if you renew before this date the price increase is included. These include making an application, making a payment, or reporting something. Please enter your postcode online to find out if your collection falls under week 1 or week 2. Assisted Collection - Help Moving Your Bins, Garden Waste Change Of Circumstances Form, New Build Property Bin Request (Housing Developments), New Build Property Bin Request (Individual Property), Kent Does - Pledge2recycle Plastic Recycling, New waste and recycling contract commencing March 2024, Online Planning and Building Control Application Search Help, Proposed Sevington Inland Border Facility, Proposed Waterbrook Inland Border Facility, Council Tax Long-Term Empty Premium Charge, Unoccupied property requiring or undergoing major repairs/structural alteration - prescribed ClassD discount, Council Tax Exceptional Circumstances Payment Scheme, Council Tax Exceptional Circumstance Policy 2022/23, Council Tax Single Person Discount Review, Car Park Permits, Season Tickets and Vouchers, Application for a Plot at Chilmington Gypsy and Traveller Site, ABC Electrical Services Customer Testimonials, Housing Development and Regeneration Team, Application For A Plot At Chilmington Gypsy And Traveller Site, Report Squatters or Unauthorised Occupants, Report An Unauthorised Encampment Or Development, Household Support Fund - 1 October 2022- 31 March 2023, Providing evidence towards a benefit claim, Housing Benefit And Council Tax Reduction Review, Welfare Reform Intervention Self Referral Form, Council Tax Exceptional Circumstances Payments, Ashford Food Banks and Other Essential Supplies, Energy Bill Support Scheme and Alternative Funding, Support from other agencies, community groups and charities, Planning Ahead - Making Funeral Arrangements, Cemetery Fees, Regulations And Application Forms, Grave Ownership And Transferring Ownership, Queen's Green Canopy: "Plant a tree for the Jubilee", Book a Sports Facility - (Pitchside or Courtside), Ashford Celebrates: the Coronation of King Charles III, The Queens Platinum Jubilee and the 80th Anniversary of HMS Albacore & the Ashford Sea Cadets, NHS, Social Care & Frontline Workers' Day, Guidance and Support for Ukrainian Guests, Ashford Borough Council Support for Ukraine, Advice and Support For the Armed Forces Community, Show Your Support for the Armed Forces Community, Further Information for the Armed Forces Community, Advice and Guidance From Business Support Organisations, Loveashford.com: Ashford's Digital High Street, AshfordFor.com: Information about Investing, Working and Living Here, Cooling Towers and Evaporative Condensers Regulations 1992 online form, Workplace Sanitary Accommodation And Washing Facilities, Free Business Advice From Kent and Medway Growth Hub, Our Bursary Scheme - Support While You Study, How To Complete Your Online Application Form. We'll remove your brown - or black-lid bin after you cancel the collection with us. Assisted Collection - Help Moving Your Bins, Garden Waste Change Of Circumstances Form, New Build Property Bin Request (Housing Developments), New Build Property Bin Request (Individual Property), Kent Does - Pledge2recycle Plastic Recycling, New waste and recycling contract commencing March 2024, Online Planning and Building Control Application Search Help, Proposed Sevington Inland Border Facility, Proposed Waterbrook Inland Border Facility, Council Tax Long-Term Empty Premium Charge, Unoccupied property requiring or undergoing major repairs/structural alteration - prescribed ClassD discount, Council Tax Exceptional Circumstances Payment Scheme, Council Tax Exceptional Circumstance Policy 2022/23, Council Tax Single Person Discount Review, Car Park Permits, Season Tickets and Vouchers, Application for a Plot at Chilmington Gypsy and Traveller Site, ABC Electrical Services Customer Testimonials, Housing Development and Regeneration Team, Application For A Plot At Chilmington Gypsy And Traveller Site, Report Squatters or Unauthorised Occupants, Report An Unauthorised Encampment Or Development, Household Support Fund - 1 October 2022- 31 March 2023, Providing evidence towards a benefit claim, Housing Benefit And Council Tax Reduction Review, Welfare Reform Intervention Self Referral Form, Council Tax Exceptional Circumstances Payments, Ashford Food Banks and Other Essential Supplies, Energy Bill Support Scheme and Alternative Funding, Support from other agencies, community groups and charities, Planning Ahead - Making Funeral Arrangements, Cemetery Fees, Regulations And Application Forms, Grave Ownership And Transferring Ownership, Queen's Green Canopy: "Plant a tree for the Jubilee", Book a Sports Facility - (Pitchside or Courtside), Ashford Celebrates: the Coronation of King Charles III, The Queens Platinum Jubilee and the 80th Anniversary of HMS Albacore & the Ashford Sea Cadets, NHS, Social Care & Frontline Workers' Day, Guidance and Support for Ukrainian Guests, Ashford Borough Council Support for Ukraine, Advice and Support For the Armed Forces Community, Show Your Support for the Armed Forces Community, Further Information for the Armed Forces Community, Advice and Guidance From Business Support Organisations, Loveashford.com: Ashford's Digital High Street, AshfordFor.com: Information about Investing, Working and Living Here, Cooling Towers and Evaporative Condensers Regulations 1992 online form, Workplace Sanitary Accommodation And Washing Facilities, Free Business Advice From Kent and Medway Growth Hub, Our Bursary Scheme - Support While You Study, How To Complete Your Online Application Form. To make a complaint, please complete the form below. The following information defines the expectations and limitations of the Garden Waste Service. Before reporting a missed bin you should check our bin collection changes page to see if we have reported an issue on your street. Ashford TN23 1PL. What should you do if you are a business? Find the dates we'll be collecting from your home. Weno longer collect garden waste in black bags left out with your normal rubbish. [2]www.ashford.gov.uk or contact the Data Protection Officer at, The Data You can check your collection dates online www.staffordbc.gov.uk/collectiondays. Information Team. Also, by no longer taking garden waste with household refuse, we can ensure it is properly composted and reused, instead of being sent for incineration. Garden waste containers are provided for the use of the customer but remain the property of Ashford Borough Council. Large items such as trampolines and bed frames much be dismantled before collection. No it is completely up to you if you want to register for these collections. Councils data protection pages which can be found at Ashford Borough Council reserves the right to cancel collections in unpredictable circumstances such as extreme weather conditions or 'force majeure' without prior notice and without. mySociety personal information collected during the process of making an information For more information about your data protection rights please see the If your garden waste is not collected on your scheduled day this needs to be left out and. For more information about your data protection rights please see the Details on how to do this is are on our website. Details can be found on Ashford Borough Councils website. Large cardboard boxes (these should be placed on top of, or collapsed in, your green recycling bin); Other construction material waste such as plasterboard and broken up fixtures and fittings. your request for 4yrs. Help us protect your right to hold public authorities to account. You cannot carry waste into the site on foot. Did you know you can view and comment on planning applications on our website? Sustainable Christmas - Christmas Food Waste, Customer Service, IT and Digital Strategy - Strand 5, Customer Service, IT and Digital Strategy - Strand 4, Customer Service, IT and Digital Strategy - Strand 3, Customer Service, IT and Digital Strategy - Strand 2. To conduct a continuous catch up will result in more interruptions to services and impact more residents. Bin collection calendar; What goes in this bin? If you have submitted a report to us via our report it system, you can track its progress. You must report it before midnight on the next working day. You should report any missing bins by calling Ashford Borough Council on 01233 331111. Following completion of service on the scheduled collection day the customer must return the container to within the property boundary the same day. The fee of 27.00 is payable at the time of booking. Report a missed household waste collection including blue, green, garden, food or clinical waste. Report a missed bin. Lost, stolen or damaged containers can be reported on Ashford Borough Councils website. request, please find attached our response. Please check that this is set up and the bank has all your contact information before trying to pay online or coming into the council offices to pay. . FOI Requests, If you move to a different local authority area, you will need to notify Ashford Borough Council and cancel the service as the service cannot be transferred outside of the Ashford borough. Bins should be on the edge of your property nearest the road by 6am on collection day. For collections due the rest of the week please present your bins as normal, as crews will be working hard to make the rounds in the hope of being able to collect. Bin collections in Swale will be collected a . Write toInformation Resilienceand Transparency Team, Kent All food must be removed from fridge/freezers. When you subscribe to the service, we collect information about you to allow us to provide the service and to allow us to contact you in relation to the renewal of your subscription. Team Leaders may check the CCTV from the collection vehicle to verify the authenticity of a "missed bin". Garden waste containers must be presented at the kerbside on the boundary of the property no later than 6am on the day of collection and in a safe manner. Data Protection - Ashford Borough Council is the data controller for any Prior to complaining all previous missed incidents must have been reported to Ashford Borough Council. Home. What should you do if you are a business? I confirm that my complaint does not relate to any of the options above, and is a complaint. Dear Ashford Borough Council, Please confirm if bin collections are funded from the collection of Council Tax. but recipients are responsible for carrying out their own checks. your request for 4yrs. The council reserves the right to remove containers if the customer fails to pay for the service or if the council withdraws the service for any reason. fly-tipping, abandoned vehicles,dog fouling, etc. All News. Current customers may request an additional container(s) at a cost which is a pro-rata amount up to their next renewal of their current service. We may contact you to participate in customer satisfaction surveys. or permitted to do so by law. Collection days, missed bins, garden waste, trade waste. You can also let us know you need help with a bin collection in these ways. You will need to wait until your next scheduled collection. All garden waste containers must be clearly visible from the road, and accessible without obstruction. Council reserves the right to refuse to empty a garden waste container that contain incorrect materials. Garden waste containers will be delivered within 10 working days from registration to use the service. Data Protection - Ashford Borough Council is the data controller for any Ashford Borough Council is the data controller for any or permitted to do so by law. Before visiting you must book a slot. If your renewal date is on or after the 1st June 2023 there has been a price increase to 45. Only a container provided by Ashford Borough Council will be emptied. Report a problem with a street bin. Team Leaders may check the CCTV from the collection vehicle to verify the authenticity of a "missed bin". Dnipro, formerly Dnipropetrovsk (1926-2016), is Ukraine's fourth-largest city, with about one million inhabitants. You should only report a missed collection after 4.30pm on the day of collection. telephone: 0800 183 84 84. This will affect all services provided by Biffa under their contract with Wirral Council for six days from Monday 5th December until 23.59pm on Saturday 10th December, meaning there will be no household bin collections, bulk bin collection (including from schools), bulky waste collections, street cleaning or emptying of public litter bins. Details of Christmas and New Year schedule changes will be advertised on Ashford Borough Councils website. and a limited company (03277032). Kent County Council (KCC) maintain roads and travel in Kent. Problems with our services can be reported here: https://t.co/GcHcB7ff9s If containers are over-filled or over weight it is the customers responsibility to remove the item(s) prior to the next collection. Items need to be put out by 6am on the day of collection on the boundary of your property and. Free bulky waste collection; Assisted bin collection; Commercial & trade waste. Please note: If you decide to stop the garden service the council does not offer refunds as it would be uneconomical due to the administration costs involved. Councils data protection pages which can be found at Refuse collection operations costs and missed bins, Data Protection Impact Assessment - council tax, Communications & Information relating to an Event. telephone: 0800 183 84 84. software or data resulting from this e-mail If you have received this Well arrange for it to be emptied as soon as possible. Please visit our gardenwaste collection sign-up page if you would like to join the service and be eligible for garden waste collection. Latest News. request. Wear suitable clothes and footwear and keep children in your car. Council reserves the right to not empty garden waste containers that are compacted too densely, over-filled or over-weight. The cost to the service is 45 a year per container, so you can arrange privately to share the bin and the cost with a neighbour, or you can apply for more than one bin. This does not affect your statutory rights. . We provide commercial Are you the owner of any commercial copyright on this page? ---------------------------- This e-mail , including any attachments, is Bulky item collections will be suspended from Monday, December 26 2022 to Monday, January 9 2023. It is located in the eastern part of Ukraine, 391 km (243 mi) southeast of the Ukrainian capital Kyiv on the Dnieper River, after which its Ukrainian language name is derived. We can only take away gardenwaste put out in your garden waste container we willNOT take side waste. up to RESTRICTED and should be handled accordingly. copying or disclosure is strictly prohibited and may be unlawful. For our full privacy statement in relation to recycling and refuse services find the statement on our Privacy page. You can also take green recycling to the Kent County Council Recycling Centre where it is rotted down into compost that can be bought back and used on the garden. nonetheless consider it is within our remit for an exceptional reason New properties should be provided with a wheeled bin by the developer or management company, alternatively one can be purchased from the Council at a cost of 49.50 including VAT. but recipients are responsible for carrying out their own checks. You can let us know about missed bin in these ways. Food waste will be collected next week alongside recycling as normal. Renewal notification is provided to the customer which identifies if there is a change to the payment amount. Doing business with the Council; Economic Development Team; More in business portal. Itemsneed to be put out by 6am on the day of collection on the boundary of your property and clearly visible for the crews collecting. If you do not want to use the new paid-for service, you can either compost your garden trimmings at home or take them to the. Residents in Northampton Borough can now renew or sign up to the garden waste collection service for 2021-2022 subscription period. Anyone who registers for garden waste collections (at a cost of 45 a year) will receive a new 240 litre brown wheeled container and will have their garden waste collected every fortnight (except at Christmas and New Year). Report a missed bin. Download email:. Anyone who registers for garden waste collections (at a cost of 45 a year) will receive a new 240 litre brown wheeled container and will have their garden waste collected every fortnight (except at Christmas and New Year). This can include dirty conditions, unhygienic food handling, unexpected objects in your food, mouldy food, or food that has made you ill. Its a convenient way to report any concerns directly to us. If your bin has been missed but your neighbours has been collected, please report it. Your information will be used to administrate your request, and On the day bookings are available. handle and treat your personal data can be found here: In certain circumstances, where you have an emergency that means you cannot go to the polling station in person, you can apply for an emergency proxy up to 5pm on the day of the poll from 5pm Tuesday 25 April 2023. Report a missed bin. parked cars, If containers are not presented for collection at the right time and in the right place the crew will not return to empty them until the next scheduled collection date, After the containers have been emptied, the crew will return them to the place from which they were collected on the basis that it is the customer's responsibility to take their containers back within the boundary of their property. A customers service contract is expressly subject to annual renewal and that the renewal is subject to the payment of the annual cost. Council accepts no responsibility for loss or damage to any hardware, Protection Officer, Ashford Borough Council, Civic Centre, Tannery Lane, You must report one type of missed bin collection at a time. If your bin/sack . If your property cannot accommodate wheeled bins, please contact us.
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