I'm having the same problem. Optimum gives you lots of channels for decent pricing, but youll have to watch out for hidden fees.Does Optimum have fees? Optimum customer service is available from 9:00 a.m. to 5:00 p.m. Which is correct poinsettia or poinsettia? Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming (under the Optimum West brand). If that doesn't work, our corporate team is here for you. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. I've yet to find a way to make the solution permanent. This package is perfect for those who do not need a lot of internet speed or have basic phone and TV needs. However, it is important to note that your service agreement may require that you pay a fee for the downgraded package and associated installation costs. 1. You can email the site owner to let them know you were blocked. PAVA "@;`DQ0`ijNuDQ#peB&jqN}zy39=s~.# K$I)E9Y* G&rwmY-[z?/{X laAa7d*R.Z\QN!rs By clicking Accept All, you consent to the use of ALL the cookies. The sales departments hours are 8:00 a.m. to 8:00 p.m. ]+4 K You want to watch TV on your time, so weve built a DVR that lets you. Many streaming media players, such as Amazon Fire TVs and Apple TVs, allow users to connect an external hard drive and record television shows, movies, and other content without the need for a subscription service. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. 5 Why does my DVR cut off the end of shows? Unplug your cable box from either the wall outlet or the box itself. I did the system refresh to fix my problem rewinding live tv and now I cant even pause it. Make sure the power cord is securely plugged into the back of your cable box and the outlet, and that the HDMI cable is connected to the HDMI port on both your TV and your cable box. 0000008424 00000 n Hearing from our happy customers is what motivates us to Actually you should be able to fast forward a live feed. I'm running into the same problems. Love, who won over the judges with a performance of her original song Boulders on Sunday, failed to score a spot in the top 12. 87 30 If youre interested in this service, contact Optimum for more information. Cloudflare Ray ID: 7c066a272a3007c9 0000001353 00000 n 0000102376 00000 n Why does such a thing exist? 0000042106 00000 n 0000001663 00000 n hb```b``:Abl,'x;5:H100madtAwlLa.aI20E),"'&n_&`ifjH1M~w; P bG!@69";HcJ:X}x|H1'Y ]A j:ck_.0 2 To transfer an Optimum account, fax Optimums account transfer form to +1-516-803-1688 or mail it to Optimums office: Altice USA We are happy to help with the pausing/rewinding issue that you're experiencing. If the connections appear to be good, then check to see if the cable box is receiving power. They may be able to diagnose the problem more accurately, and can provide technical support if necessary. 97 0 obj <> endobj Most cable companies offer their own branded DVR, but there are also several third-party options available. WebMy live rewind feature is not working GetHuman4165996's customer service issue with Optimum from December 2019 Help with my Optimum issue First: share to improve This cookie is set by GDPR Cookie Consent plugin. Through the Optimum Senior Plan, customers over the age of 65 can save up to 35% on their monthly service fees. Privacy Policy. I cant fast forward.I cant pause I cant replay nothing. Why are my attachments locked on Cold War. I'm tech savvy as shit. WebLive TV If I miss the start of a live program, can I rewind it? To send a "direct message" / "private message" message to Xfinity Support: Click the "Direct Message" icon or https://comca.st/3HIAjwK, Click the "New message" (pencil and paper) icon, The "To:" line prompts you to "Type the name of a person". BUFoZTr|_R&RxL( b$(" "XKZ('jJ"^$h&-d%M&y7E"2rb . Now you can record up to 15 shows while watching any live or pre-recorded show, from any cable box in the house. 0000015658 00000 n 66.33.216.187 Can you advise if there has been any troubleshooting done on your end, and what's been done if so? Which is the best DVR service on the market? 2022 Shaw Communications. WebTo correct the issue of the guide showing no data, please perform the following: Unplug the power cord and unscrew the coaxial cable from the back of the box. A DVR (Digital Video Recorder) is a device that will record content that you get with cable TV. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, Having issues with my tv not rewinding, fast forwarding or pausing., I've tried everything available to me by Xfinity but nothing has worked., I need help before I decide to cancel my service. Says top box function not available same as many of the other comments here. Generally speaking, if the live stream is hosted using a popular platform such as YouTube, Facebook, or Twitch, then it is possible to watch a replay of the live stream once the stream has completed. endstream endobj startxref A drop-down list appears. | Jun 8, 2021. Optimum is owned by Cablevision and includes the service to former Bresnan Communications clients. Some cable companies charge you a monthly fee to rent a DVR and require you to pay a monthly service fee to use it. The users must press and hold the reset button for ten to twenty seconds and the DVR will be reset. To be able to do this, Xfinity would need to store the paused data in the cloud. 0000000896 00000 n I dont understand what happened I was able to pause, fast, forward rewind. You can also use the Optimum DVR service to record your shows and watch them later on your own time. You can still fast forward, rewind and jump using the Once youve made your selections and confirmed that all the details are correct, recording will begin automatically. Remote control sticking on fast forward and rewind when watching live tv Go to solution Hi, when I am watching live tv, if I try to rewind to a few minutes to rewatch something, my remote keeps rewinding until it gets to when I started to watch the programme. Every Samsung STB out of the house (because they keep failing). If you are looking to downgrade your Optimum package, there are several steps you should follow to ensure the process goes smoothly. WebWednesday, September 1st, 2021 7:24 PM Closed Can't rewind pause or fast forward my live tv Having issues with my tv not rewinding, fast forwarding or pausing. Rewind a live Finally, if none of the above steps fix the issue, you should contact your cable provider. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. 0000009854 00000 n If youre dealing with Wi-Fi problems on Optimum hardware or a possible service outage, Optimum offers 24/7 tech support at the local phone number for your Optimum region. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I never thought of it as having to do with the xbox, but now that you mention it, my son did just hook up his. This website uses cookies to improve your experience while you navigate through the website. 0000126097 00000 n I just changed over from Telus and I was able to turn the news on in the last few minutes and rewind it to the start, but no FF is allowed with that feature, I guess it's so you have to watch the commercials. WebNot all devices use the same technology which means not every device supports fast forward and rewind of live TV on BBC iPlayer. 0000102473 00000 n The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Plus, live sports (if that ever happens again) still relies heavily on broadcast television, and requires some form of recording for delayed/on-demand viewing. Finally, select Return to. To record on your Optimum TV, you need to have an Optimum-enabled digital Set-top Box or a TiVo device, as well as an external storage device (e. g. DVR, USB flash drive, etc. ) Necessary cookies are absolutely essential for the website to function properly. hbbd``b`@`{$D !b-b+ DL2 Hpm@100Mg` B . Attn: Shared Services Thanks in advance. 0000014964 00000 n Love, who won over the judges with a performance of her original song Boulders on Sunday, failed to score a spot in the top 12. I've found that putting the box to sleep through the settings menu has the same affect. Enter your zip code below to find internet and TV providers in your area. The Samsung boxes are the only way to have full optimum tv without using the altice one modem router combo box, which is The action you just performed triggered the security solution. But for the life of me I cannot figure out how to setup a home with Altice/Optimum service onto seven televisions. ;221dM8p1Ia=;C07c.7>=430afD MzP endstream endobj 88 0 obj <>]/Pages 79 0 R/Type/Catalog/ViewerPreferences<>>> endobj 89 0 obj <>/Font<>>>/Fields[]>> endobj 90 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC]/Shading<>/XObject<>>>/Rotate 0/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 91 0 obj <> endobj 92 0 obj [/Separation/Black/DeviceCMYK 106 0 R] endobj 93 0 obj <> endobj 94 0 obj <> endobj 95 0 obj <> endobj 96 0 obj <>stream 0000003188 00000 n Actually you should be able to fast forward a live feed. I've tried Have more questions? YouTube TV allows for rewinding live TV on Roku and Google Chromecast with Google TV. I'm having the problem on more than one TV. The error message DVR Service Unavailable may appear for a number of reasons: Power was unplugged to either the Expander (external hard drive) or the Digital Box while a recording was in progress. The back arrows show on the screen and there's lots of buffer (as also proved by the ability to jump back) but it does nothing. The cost of DVR service with Optimum depends on your specific TV package. I have unplugged the Altice 1 box and that didn't help. The cookie is used to store the user consent for the cookies in the category "Other. Visit Optimums support page to find tutorials thatll answer common internet, TV, phone, and account questions. Once the cable box is connected to power again, it will automatically boot up and reset all settings to the default configuration. endstream endobj 98 0 obj <> endobj 99 0 obj <> endobj 100 0 obj <>stream 0000011574 00000 n Some cable and satellite providers offer set-top boxes with DVR functionality that also dont require subscriptions, as long as you are a customer of the provider. The specifics of the Optimum DVR service and associated costs will vary depending on your location and the specific package you have. Watch the lamps on your remote, as you press buttons. For this purpose, you need to reset the DVR by locating the reset button of your DVR. Press the same button, to switch to "fast reverse". The service is available with Optimums digital television packages, and customers can choose from the standard Optimum DVR system or upgrade to an Enhanced DVR that offers additional features such as recording four shows at once, programming activities, and more. It worked fine yesterday but not today. DVR also allows you to rewind and fast-forward live TV, pause a show, or even create your own instant replays. 0000016551 00000 n Press PLAY when you want your program to resume. Same problem here. Seems like a flaw in the system as it affects many many customers. The form covers account transfer scenarios like changing your account name after a marriage or transferring account ownership if the old account holder passed away. If you have an Optimum digital cable box, you can use your Pause button to pause Live TV. This could be due to a power surge in your area, in which case you should attempt to reset the power outlet. I have checked the batteries in my remote and they are okay. Performance & security by Cloudflare. hb```f``r``a`8 @1V 7a~iS1HE5#K,^;eYY1|&HH'=B")6t7+"\,U@Jbw$9RQ dd0J `-"` J x7a`lYXv\L'L>Lc*5Zf s) Ob+E{ `F Optimum gives you the ability to record up to 15 programs at once, even while youre watching something else. Does it? Can't rewind or fast forward on my TV during live shows. ET on weekdays and 9:00 a.m. to 1:00 p.m. We'd hat e to see you go. I just switched to Comcast and love the service in general but this daily reset is going to shorten our relationship. 0000002964 00000 n Does it? o8Iq6;5S1A_hV1HvUqRfJTF/ZA O"$RfQ2X Select Fire TV from the video section. A digital video recorder, commonly known as a DVR, is a device that records television programs. Stay updated on the latest products and services anytime anywhere. You can't fast forward live tv unless you have previously paused it or have rewound it. System refresh works for a while, but continues to happen often. I did the system refresh to fix my problem rewinding live tv and now I cant even pause it. So irritating My X-1 box just stopped rewinding and pausing today. Spontaneously. DVR for Optimum TV will automatically rewind and record up to one hour of the current programming. Rewinding requires the Cloud DVR option added to your plan, and watching a recording (not live TV). Click the direct message icon, 2. 0000001788 00000 n There is no buffer. When I'm warching a recorded show everything is okay. If the power indicator light is off, then the power outlet may be defective. We're looking forward to helping make this right. Optimum is not available in your area, but we can help you find a provider that is. 5. Saturday's new independent sprint day was an interesting event - on and off track - and saw Sergio Perez claim another street track victory to close the gap on Max Spectrum TV app: Download and get started - Spectrum Support Spectrum TV app on Apple TV - Spectrum Support Cloud DVR (cDVR) and Cloud DVR Plus FAQs - Spectrum Support FAQs Q5: Can I rewind live TV or Call Optimums main sales department at +1-866-200-7273 to add new Optimum internet, cable TV, or phone services to your account. There are no long-term contracts or additional fees, so customers can customize their service whenever they want. My X-1 box just stopped rewinding and pausing today. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. If you select Record This, you can then specify the time, duration and channel and then select your storage device. It's so irritating. If your cable box is not working properly, there are several steps you can take to try to get it to work again. 99 per month for the first 12 months of service. However, the vast majority of the country still gets their television through a cable box. If that still doesnt work, try plugging in another cable box and seeing if it works. How do I reset my optimum DVR? If you want a response from the company it is best to contact Customer Support. If the connections are secure but the cable box still does not work, then it may be possible that the cable box may be defective. WebA really cheap option is to recycle an old laptop hard drive and buy a HDD caddy for 3. If youre not getting a picture or you see a blue or black screen, check that your To cancel Optimum service, call Optimums local customer service line for your region. Press the PAUSE button, and wait 30 seconds. Yes, there are DVRs that dont require a subscription. It lets you record any TV program and watch when its convenient for you. 0000015888 00000 n Hi there, @user_0ed6e9, thank you for commenting and sharing your experience on our Xfinity Forums. Oftentimes, performing a System Refresh on your X1 box can fix most issues you may experience not unlike yours. Your future is only a connection away. For more information, please see our Obviously not while it is actually live, but if you pause or rewind or jump back then you are no longer actually live but in the buffer and so you should be able to fast forward through that buffer. Check out Optimums moving form to make sure you can transfer your Optimum TV or internet service. Click to reveal Then, press FF, to see if those 30 seconds have been "buffered", and if the playback from the buffer is at a "fast-forward" speed. In the top right corner, you'll see a little chat icon near the bell icon. Optimum offers a variety of packages that offer different levels of service. RBFunk Pause live TV stopped working Recently, I lost the ability to Pause, Rewind, and Fast Forward live TV. However, some platforms may not have this capability and you may not be able to view the replay. Another button -- the "<<" -- should switch the video to "slow reverse". Are you still having issues with the DVR rewind and fast-forward functions? To perform a hard reset, you will need to unplug the device from power and wait at least 15 seconds before reconnecting it, allowing the device to completely reset. However, there are a few ways to ensure you dont miss any of your favorite shows or important moments when they happen. Search for Xfinity Support, if needed. 0000000016 00000 n The cookie is used to store the user consent for the cookies in the category "Analytics". Jericho, NY 11753. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You can pause Live TV, Rewind and Record Live TV and also do series recording via your ET on Saturday. Second, check your remote and make sure the batteries havent run out. These cookies will be stored in your browser only with your consent. 1. Each press should light-up the "cable"lamp, if the batteries are OK. Yeah, live means it's happening right now, so aside from pausing while you microwave some popcorn, or chips and cheese for your nachos, mdks comment pretty much covers it. Many of these devices also stream content from services like Netflix, Hulu, and Sling TV, which may require a subscription for certain features.
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